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Invalid CD Key

  • 18-12-2006 11:55pm
    #1
    TerrorFirmer
    Closed Accounts Posts: 29,930 ✭✭✭✭


    I have a new pc from komplett and with it I got Xp sp2 oem. Thing is, when it comes to the part where I enter my cd-key, it says its invalid. I've tried reinstalling xp and I've double checked the cd key and still says not valid. Is it to komplett or MS I'm supposed to go?


Comments

  • #2
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,388 Mod ✭✭✭✭Capt'n Midnight


    double check you aren't mistaking a B for an 8 - that's got me a few times

    the sticker should have a part no and so should the CD - google might tell you if they are from diferent versions or different service pack levels , which might stop you installing. after that ring M$ - I can't find the number but try the one from the activation wizard..

    at the very worst if you bought it in good faith and it looks genuine and rat out Komplett then microsoft will give you a free license :p


  • #3
    weeder
    Closed Accounts Posts: 4,469 ✭✭✭weeder


    contact both microsoft and komplett and inform them both


  • #4
    jhegarty
    Registered Users, Registered Users 2 Posts: 6,440 ✭✭✭jhegarty


    Capt'n Midnight wrote:
    double check you aren't mistaking a B for an 8 - that's got me a few times

    the sticker should have a part no and so should the CD - google might tell you if they are from diferent versions or different service pack levels , which might stop you installing. after that ring M$ - I can't find the number but try the one from the activation wizard..

    at the very worst if you bought it in good faith and it looks genuine and rat out Komplett then microsoft will give you a free license :p

    My money is with the Captin.. those B's really do look like 8s


  • #5
    philologos
    Closed Accounts Posts: 22,479 ✭✭✭✭philologos


    weeder wrote:
    contact both microsoft and komplett and inform them both
    why both? surely Komplett will sort it out with Microsoft for you.


  • #6
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,388 Mod ✭✭✭✭Capt'n Midnight


    Jakkass wrote:
    why both? surely Komplett will sort it out with Microsoft for you.
    Komplett won't be able to do anything on the serial number side, if for example you want to try it over the phone.


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  • #7
    TerrorFirmer
    Closed Accounts Posts: 29,930 ✭✭✭✭TerrorFirmer


    No it was definately not a case of B's and 8's, but I got it sorted, didn't bother getting onto Komplett, but obviously whatever OS they installed wasn't the same as the disc they supplied was but it's ok now....thanks for the help lads.


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