Eircom DNS servers having trouble?

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MYOB wrote:

Been told their link to KPNTelia is down, and that router that trace's are dying at is the router that carries that link. At least thats what they've told our VPN guy.

There is no excuse for this. Eircom should have alternative routes i.e. have multiple connections with several tier 1 networks. Rather than using backstreet operators!

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Gerard_Smith

Things seem to be back to normal and running at full speed for me... For now.

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event wrote:

so are all DSL customers experiencing this issue?

Of course. There is only one DSL service provider in Ireland. eircom. (aside from a handful of subscribers who have loop unbundling).

The guys at the Indo could photocopy the Irish Times every day and claim that you have a choice of newspapers. They might even sell it for 20% less. But if the Times's printing press broke down, there would be no "indo" either!

Loop unbundling is vital. The Irish government is one of the few in the EU that does everything possible to prevent LLU. One wonders why?

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Pacifico wrote:

That didn't work either!

Using the DNS servers at http://www.opendns.com/ now. working fine

If the google IP number didn't work for you - you are experiencing more than the general eircom DNS problem.

Or the eircom broadband meltdown is more than a DNS issue in some areas?

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L1011

probe wrote:

There is no excuse for this. Eircom should have alternative routes i.e. have multiple connections with several tier 1 networks. Rather than using backstreet operators!

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Did I say it was acceptable? Nope. We won't be paying for todays service due to the outage

Telia aren't backstreet, they just seem to have relied on them a wee bit too much... indeed, almost solely for some traffic.

marchanlon

probe wrote:

Loop unbundling is vital. The Irish government is one of the few in the EU that does everything possible to prevent LLU. One wonders why?

To be fair, todays issues with Eircom had nothing to do with LLU. While I'm completely in agreement with you that Eircom is being allowed to drag its heels over LLU, it only confuses the issue to bring it up with regards to the problem(s) discussed in this thread.

Edit: Eircom do have multiple tier-1 networks, and assumedly the relevant KPN/Telia link is physically part of pair (as I'd expect it is), this was more likely to be a routing mis-configuration.

smergger

had same trouble earlier , couldnt get onto eircom to get email to post ^^

was some weird dropouts , could access komplett.co.uk fine but not the .ie version , and update pages for a game , same urls , just ending in
/statistics.php or /market.php , only 1 would load for the day

actual gaming wasnt too bad tho , still unimpressed , pay 200+a month for a service thats easily 25% the cost anywhere else

event

probe wrote:

Of course. There is only one DSL service provider in Ireland. eircom. (aside from a handful of subscribers who have loop unbundling).

The guys at the Indo could photocopy the Irish Times every day and claim that you have a choice of newspapers. They might even sell it for 20% less. But if the Times's printing press broke down, there would be no "indo" either!

Loop unbundling is vital. The Irish government is one of the few in the EU that does everything possible to prevent LLU. One wonders why?

.probe

yeah i know that

i mean i didnt see any other DSL customers on here, just Eircom ones

Doc Farrell

luas_dublin wrote:

having the same problem here too.. some sites fine - some working occaisionally - some permanantly down DNS is right on me router:
213.94.190.194
213.94.190.236
on the phone to them at the mo just in case no ones reported it yet
I'm in the blanch/clonee area btw ..wonder if its a local problem??

Just found this thread. These two dns are also mine. For the first time in 2 years I'm having serious connection problems. Can't get a straight answer from Eircom. So happy to be paying them so much money. Will look into the opendns advice.
thanks, des

SlyRax

Any update on the DNS situation I'm in D22 and I'm still having problems, can't get through to eircom. Using openDNS but still quite slow

fguinan

I'm in maynooth and have been having the same problem over the last week - intermittant connectivity - i can always ping the eircom DNS but not google.ie or bbc.co.uk etc.
I rang eircom today and after holding for 35 mins they tried to tell me that the firmware on my modem was the problem because they had not recieved any other reports of problems from other users! I eventually had to give trying to explain that the problem was on thier end..... their suggestion is that i ring back when the connection is down so that they can troubleshoot.

I'm looking into other providers as of tomorrow

SlyRax

Finally got through to eircom and told the gut not to even start asking me to troubleshoot my network because I knew it wasn't me that was the problem. finally got passed onto to someone else who was quiet helpful and told me that there was a port down (is a port not just a virtual entity that they need to open??) in the Nangor exchange and that they have no idea when it will be back he also mentioned there were outages in other parts of the country too. I know it's no particular help to anyone but at least it was an admitance to a problem exsisting. Next on my list is to tell them I'm not paying for the last week and a half and any further days I have no connection going forward

McCalvin

This issue was resolved night of the 13th, can see from the thread. I remember reading this and checking.

Any other problems you are having are unrelated to what ever eircom peering partner that had issues that night.

dandelion

Using Eircom Broadband in office for 4 years, no issues till yesterday. Intermittent access only, got worse today. Almost no access this am, some sites work, some don't. Spent hours on phone with Eircom, I'm the only one with a problem, rebooted servers, changed default dns servers, still terrible.

We use a variety of sites in our work so need regular access.

Guess its just you and me, the rest of Ireland is happy it seems. My instinct tells me its an Eircom DNS or bandwidth issue, If I'm right the problem will continue till the kids go back to school.