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My Mp3 trouble

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  • 15-01-2007 7:03pm
    #1
    The Volt
    Registered Users Posts: 7,957 ✭✭✭


    Christmas 2005 I recieved a Philips 30gb gogear as a gift. Later on in March I had to send it back for repairs. However, It now has a hardware fault. I'm in confusion about my rights here, Is the 12 month warranty extended to the March or is it too late? I don't know which way to go here.


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    #2
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    Voltwad wrote:
    Christmas 2005 I recieved a Philips 30gb gogear as a gift. Later on in March I had to send it back for repairs. However, It now has a hardware fault. I'm in confusion about my rights here, Is the 12 month warranty extended to the March or is it too late? I don't know which way to go here.


    As far as I know on most electrical products a 12 month warranty (but on some it can be up to six under EU law) applies but the product is expected to last more than twelve. Since this is only a few weeks over warranty you should have no trouble getting it repaired.

    So ring them and explain your situation.


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    #3
    The Volt
    Registered Users Posts: 7,957 ✭✭✭The Volt


    sound man, will do.


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    #4
    catch--22
    Registered Users Posts: 1,003 ✭✭✭catch--22


    Yeah...they'll tell you to clear off and you're out of warranty...but in fact it should last up to 6 years on something like that. You might have to go to the small claims court...but a strongly worded later....pointing out your rights should prevent that!


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    #5
    The Volt
    Registered Users Posts: 7,957 ✭✭✭The Volt


    thank god I got an A in my business test at Xmas, Supply of goods and services act 1980 :)


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