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Is BT Ireland really this bad??? Wireless router never delivered!!

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  • 16-01-2007 9:51am
    #1
    swoofer
    Registered Users Posts: 5,472 ✭✭✭


    I bought a laptop for xmas and it came with a wireless facility. In anticipation I rang BT Ireland early december and requested that wireless router by zyxel. I waited a few weeks and as I had got nothing I rang again about 15th december and was promised it would be couriered to me. It never arrived. I am loath to ring again and I bought a netgear one just in case anyway.

    They dont seem to care what impression they give. I hate giving up but it seems to be endemic in this country.

    disgusted

    gbcullen


Comments

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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    maybe you were never charged for it ....or were you??


  • Options
    #3
    swoofer
    Registered Users Posts: 5,472 ✭✭✭swoofer


    To be honest when you ring to request a simple item like a router and they did mention 40 euro for the upgrade I was not taking a lot of notice. I pay by credit card and you can bet your bottom dollar that I will be charged for it.

    Its just so annoying that everything has to be so badly done that cuases immense frustration. I only we could go elsewhere but the BT cap is the best I believe.

    hpny

    gb--


  • Options
    #4
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    You can buy a perfectly good wireless router for €24.99 that you own outright yourself, dunno why you ordered a €40 upgrade from BT in the first place, especially one that they want back ( I thinks , they do want the normal non wireless one back at the end of the contract)


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