Digiweb ping

nd

has it gone terrible for anyone else tonight? all along it was averaging at about 18-20ms

tonight it's averaging at about 140ms.......I'm in Limerick.

Jumpy

Yep 3mb service running at less than 200kilobits at the moment.
Its been slowing down over the past couple of nights.
Castletroy side of Limerick here as well.

No real packet loss of which to speak but BRUTAL speeds.
100+ pings to boards.

conorlime

Hi folks,

I'm also in Limerick and have had the same problems. The speed was close to normal this morning but was way back down again tonight. I mailed customer service but haven't heard anything back.

Anyone know what's going on?

Conor

kaimera

Reply from 82.133.85.65: bytes=32 time=33ms TTL=56
Reply from 82.133.85.65: bytes=32 time=60ms TTL=56
Reply from 82.133.85.65: bytes=32 time=41ms TTL=56
Reply from 82.133.85.65: bytes=32 time=48ms TTL=56
Reply from 82.133.85.65: bytes=32 time=36ms TTL=56
Reply from 82.133.85.65: bytes=32 time=33ms TTL=56
Reply from 82.133.85.65: bytes=32 time=88ms TTL=56
Reply from 82.133.85.65: bytes=32 time=81ms TTL=56
Reply from 82.133.85.65: bytes=32 time=35ms TTL=56
Reply from 82.133.85.65: bytes=32 time=35ms TTL=56

Ping statistics for 82.133.85.65:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 88ms, Average = 49ms

Pinging www.boards.ie [82.195.136.250] with 32 bytes of da

Reply from 82.195.136.250: bytes=32 time=57ms TTL=59
Reply from 82.195.136.250: bytes=32 time=22ms TTL=59
Reply from 82.195.136.250: bytes=32 time=23ms TTL=59
Reply from 82.195.136.250: bytes=32 time=23ms TTL=59
Reply from 82.195.136.250: bytes=32 time=44ms TTL=59
Reply from 82.195.136.250: bytes=32 time=26ms TTL=59
Reply from 82.195.136.250: bytes=32 time=24ms TTL=59
Reply from 82.195.136.250: bytes=32 time=43ms TTL=59
Reply from 82.195.136.250: bytes=32 time=27ms TTL=59
Reply from 82.195.136.250: bytes=32 time=38ms TTL=59

Ping statistics for 82.195.136.250:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 57ms, Average = 32ms

Fine for me, Castletroy side of LIM too.

watty

Pinging ftp.heanet.ie [193.1.193.64] with 32 bytes of data:

Reply from 193.1.193.64: bytes=32 time=25ms TTL=57
Reply from 193.1.193.64: bytes=32 time=28ms TTL=57
Reply from 193.1.193.64: bytes=32 time=33ms TTL=57
Reply from 193.1.193.64: bytes=32 time=28ms TTL=57
Reply from 193.1.193.64: bytes=32 time=21ms TTL=57
Reply from 193.1.193.64: bytes=32 time=22ms TTL=57
Reply from 193.1.193.64: bytes=32 time=25ms TTL=57
Reply from 193.1.193.64: bytes=32 time=23ms TTL=57
Reply from 193.1.193.64: bytes=32 time=39ms TTL=57
Reply from 193.1.193.64: bytes=32 time=25ms TTL=57
Reply from 193.1.193.64: bytes=32 time=46ms TTL=57
Reply from 193.1.193.64: bytes=32 time=35ms TTL=57
Reply from 193.1.193.64: bytes=32 time=20ms TTL=57
Reply from 193.1.193.64: bytes=32 time=32ms TTL=57

Ping statistics for 193.1.193.64:
    Packets: Sent = 14, Received = 14, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 46ms, Average = 28ms

Adare/Patrickswell direction via 11Mbps WiFi. At edge of Limerick coverage.
Looks OK

About 800k download and 500k up at Hosting365. So people busy downloading! I should try an ftp.heanet.ie download, a better more accurate guide. But i'm tired and going to bed. I've had around the 1Mbps on isp speed test before and near 3Mbps downloads on heanet.

watty

Twice as fast download on speed test this morning, but I might be measuring their site asa BBC web page etc loads much faster than the speed test site.

Jumpy

Speeds are definitely back to normal, but cutting off every 10 mins or so (about 5 times, then can be fine for a couple of hours), needs a complete aerial/modem power cycle to bring it back.
Wonder if its the weather.

watty

If repowering your modem fixes it then there are at least two possibilities:
1) How is your PC connected?
--> The modem only allows one connection, so connecting it direct to a LAN is a problem. It can only either connect direct to one PC/Laptop set to DHCP or to a WAN ethernet port on a NAT/Router with optionally WiFi. The modem has no firewall.

2) Glitches on your mains electricity. Power strip power conditioners/ antisurge are a waste of money. A cheap UPS is only solution (you can then use phone during power cut too). In theory the Radio set outside and the Modem can run of a 12V Gel cell float charged. But doing this is only for experienced elctronics people and getting it wrong may result in getting charged for new gear.

Jumpy

Its a direct connection, its only been happening since the slowdown the other night, Send and receive lights stop flashing and stay on, then about 20 seconds later the modem restarts and ends up flashing on the first Internet light. It wont come back unless I bounce the aerial and the modem.

watty

Go here:
http://192.168.100.1/BasicLan.htm

Drag mouse across the RX/ TX figures and press Ctrl-C

Paste here as a reply. (put "code" "/code" tags around it. with square brackets round each tag)

RF Parameters
Downstream
Frequency		Power	-4 dBmV
Signal to Noise Ratio	28 dB	Modulation	QAM64
Upstream
Frequency		Power	44 dBmV

If Downstream Power too low or Signal to Noise Ratio too low it might due this caused by slight misalignment.

Or it could be Interference or a faulty Radio / Modem.

If it persists contact Digiweb support and paste them your modem figures above.

Jumpy

RF Parameters
Downstream
Frequency		Power	-6 dBmV
Signal to Noise Ratio	26 dB	Modulation	QAM64
Upstream
Frequency		Power	50 dBmV
Upstream Data Rate	5120 Ksym/sec	Modulation	QPSK

Hmm a few months ago I use to have a power of -2

watty

Maybe a tree has grown or your aerial is misaligned. -6 suggests nearly 15km distance from base!

Or damage to coax outdoor.

Less than 26 and worse than -6 (i.e. -8) the modem may occasionally lose lock. The limit when it is locked seems to be -17dBm

Depending on the Outside aerial box location you can try gentle, small movement and refresh page or call Digiweb.