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MMS Roaming Problem

  • 22-01-2007 1:38pm
    #1
    Stepherunie
    Closed Accounts Posts: 2,158 ✭✭✭


    Currently Roaming in Malta with gomobile.

    Have an SE k610im phone with o2.

    Found much to my benefit it's cheaper to send MMS' home than SMS (heads up for anyone heading here), problem is if someone sends me an MMS back I can't open it - it shows the attachement but won't let me open it and when it asks me do I want to save it to my computer I say yes but then it comes up as operation failed.

    I'm thinking it must be settings based. So should I try downloading go mobile settings for MMS' or stick with O2 ones?


Comments

  • #2
    O2Feedback
    Closed Accounts Posts: 18 ✭O2Feedback


    Hi There

    My name is Emer Mc Ginley and I'm the complaints manager with O2 Ireland.

    From what you describe it sounds like the difficulty you are having may indeed be settings related.

    If you contact our customer care team they will be able to troubleshoot the problem and hopefully resolve the issue for you.

    You can contact us from abroad by calling 00353 61203484

    I hope you get the matter resolved and enjoy the rest of your holiday

    Best Regards
    Emer


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