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medion laptop vista upgarde - has anyone been able to order it?

  • 27-01-2007 12:53pm
    #1
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭


    Got a medion laptop a while back , and came with a free upgrade to vista.
    However when i try to order it from www.medion.com/vista it accepts my serial number and asks for address. Then the error message saying theres a problem with my address and asks me to call a number ( on which the guys speeks in german lol) email support was a waste of time and the uk phone support just told me to use the www site ffs.

    Has anyone been able to successfully order an upgrade?


Comments

  • #2
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    might be better to move this to the laptop forum i think.


  • #3
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    bump - surel soemone else as ad this issue?


  • #4
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    bump again - anyone?


  • #5
    patch
    Registered Users, Registered Users 2 Posts: 2,529 ✭✭✭patch


    Assuming you bought it in aldi or lidl why not just go back to the shop?
    Those guys are usually pretty good for customer sevice.


  • #6
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    just got an email from them , so posting as an fyi for anyone else who had the same problem . I was able to order it no problem just now.
    Sehr geehrter Herr ******

    Thank you for your email dated Jan. 24th, 2007.

    We knew about this problem which existed especially for Irish customers because they have no area codes or house numbers. But meanwhile our technical department worked on this problem and it has been solved. We have meanwhile received several purchase order via webshop from Irland.

    Please try to order again (using Internet Explorer instead of poss. Firefox).

    We kindly ask you to contact our service center by eMail www.buhl.de/kontakt/medion .
    Please also remind that we are definitely only allowed to ship the upgrade within the order time-limit of March, 31th, 2007 as per the upgrade conditions. We will be able to ship after receipt of all order information from your side and prepayment details in time.

    Thank you for your kind understanding and retrial.

    Sincerely yours
    BUHL Data Service Team
    Ulrike Edelmann
    - Service Center-


    That was response toemail number 10 lol


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