NTL Crap Again

mickger

My NTL connection here in Waterford is more or less at a stand still since early this afternoon :mad: Anyone else experiencing the same trouble???

Freddie59

mickger wrote:

My NTL connection here in Waterford is more or less at a stand still since early this afternoon :mad: Anyone else experiencing the same trouble???

I'm on a 2 Meg - getting 1.95 Megs now (8.20). Rang my mate on 6 Megs - he's getting 5.2. Must be local or something in your house.

Fracture

Same in Galway, its been really bad for me for the last 2 days, gettin a ping of around 100 on a 6mg line

Onyx_1

Yep, same story here in Waterford too. Noticed it late Thursday evening.

Browsing is impossible and keeps cutting out. This service has really gone to pot!

mickger

Mine is fixed this morning, back up to full speed again but for how long :rolleyes:

The Smircher

Gone again for me in Lucan. Was a bit spotty yesterday and then died at around 2:30am this morning. Rang ntl and they said that they might have someone out on February 7th, at which point I laughed. The annoying thing is that it's probably something stupid at their NOC that's causing the problem. Going to go and buy Ripwave or Clearwire as a backup as I really need something. Currently posting from a 3G card, but I need this during the day and can't leave it at home with my wife who also depends on the internet for business.

Ntl have gone to hell since the UPC takeover.

branners69

Mine in Dublin 13 is hit and miss too..

Have decided to bin them, am sick of the crap service!

No idea who to go with tho

The Smircher

Hmmm, after another pointless call to ntl I decided to go and get my parents ntl cable modem just for sheer pig iron....and guess what.....yup, it's working fine now with that. It looks someone has disabled access to the MAC address of my cable modem.

christophicus

hmmm thatas odd. Im getting really slow speeds aswell at the moment, althoughj I think this is due to my wireless network which I have just installed. MY router is a d-link dgl 4300 . for the wan setting and ntl do I put it in static ,dhcp,PPPoE,PPTP, or L2TP

any suggestions much appreciated.

The Smircher

DHCP will do the trick.....assuming their network is actually working!!

jimmycrackcorm

The Smircher wrote:

Gone again for me in Lucan. Was a bit spotty yesterday and then died at around 2:30am this morning. Rang ntl and they said that they might have someone out on February 7th, at which point I laughed. The annoying thing is that it's probably something stupid at their NOC that's causing the problem. Going to go and buy Ripwave or Clearwire as a backup as I really need something. Currently posting from a 3G card, but I need this during the day and can't leave it at home with my wife who also depends on the internet for business.

Ntl have gone to hell since the UPC takeover.

Strange as I have no problem in lucan. There's a lot alternatives available, Magnet, IBB breeze and clearwire.

joolsveer

I'm in Clonsilla and I have been having problems with not being able to get on to certain sites - ticketmaster.ie is the latest. I can't get itunes to connect to the itunes store either. Is anyone else having these problems? Has anyone here got an email address for support at ntl so I can add my complaint?

Cabaal

Appeared to be ok for me here in Waterford over the past few days,

maceocc2

my NTL BB is gone all day dont know what the problem is. and i really dont wanna take a day off work to call NTL. (girlfriend spent 3 hours waiting a few days ago). Im lving in the cabra/ phibsboro area

Col_Loki

my NTL BB is gone all day dont know what the problem is. and i really dont wanna take a day off work to call NTL. (girlfriend spent 3 hours waiting a few days ago). Im lving in the cabra/ phibsboro area
Yesterday 09:15

There customer service is a total joke, theres no point emailing them either (in my experience)....ive never had a response from them (8+ emails).....

Ryaller

Col_Loki wrote:

There customer service is a total joke, theres no point emailing them either (in my experience)....ive never had a response from them (8+ emails).....

Same here - the only way to get a response is a registered letter. Let them do the chasing for a change.
I refuse to be dragged down into their slurry pit of telephone abuse.

christophicus

OK Im getting slow speeds at the moment, I think it may be contention,although Im getting a really bad speed to boards.ie