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Where do I complain?

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  • 27-01-2007 9:01pm
    #1
    The_Minister
    Registered Users Posts: 10,255 ✭✭✭✭


    Does anyone know how you file an official complaint about food in UCD? I was in the restaurant on Friday, and the glasses were smeared, there was residue on my cutlery, and I had to go through nearly 10 (no exageration) soupbowls, before I found one that was not filthy. There must be some kind of action that can be taken.


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    #2
    griffdaddy
    Registered Users Posts: 3,416 ✭✭✭griffdaddy


    contact the food safety authority of ireland and they'll investigate pretty quickly and thoroughly if you can make it sound bad enough. they'll then decide on what action to take depending on the severity of the problems. eat me


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    #3
    gliondar
    Closed Accounts Posts: 44 ✭gliondar


    I visited friends in Durham university in England and I was blown away by how amazingly well run the Durham Students' Union was. UCDSU is in the dark ages.

    The whole point of the SU is to campaign for issues like the one you just mentioned that affects students. If I was an optimist I'd say get in touch with them too


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    #4
    panda100
    Closed Accounts Posts: 7,551 ✭✭✭panda100


    Dont they have a complaints box downstairs?I remember going passed it once and it had cobwebs on it


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    #5
    princess-sprkle
    Closed Accounts Posts: 625 ✭✭✭princess-sprkle


    i suppose thats what the su should be doing, something that affects students on a daily basis...but it might be pointless trying!
    call the health board or something maybe?


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    #6
    singingstranger
    Registered Users Posts: 2,270 ✭✭✭singingstranger


    Is it wrong that as soon as I saw the thread title I thought, "Hmm, well, people USUALLY complain on the UCD board at boards.ie..."?


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    #7
    TheVan
    Closed Accounts Posts: 738 ✭✭✭TheVan


    While pissed on Saturday night, I decided to make such a complaint about the state of UCD restaurant. Luckily I managed to make a coherent complaint by e-mail. I received this reply....
    Food Safety Authority of Ireland wrote:
    Thank you for your email to the Food Safety Authority of Ireland.

    All food complaints are forwarded to the Environmental Health Officer
    (EHO) of the local Health Service Executive. Should you wish to contact
    the EHO directly, their telephone number is 271 5000.

    Alternatively you can make a complaint about this on line on our
    website, by completing a complaint form which will be sent to the
    Environmental Health Officer.

    Below you will find a link to this form.


    http://www.fsai.ie/make_complaint_form.asp


    I hope this is of assistance to you.

    Please do not hesitate to contact me if you have any other queries.


    Kind regards,

    Go forth and complain!!


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