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Xbox 360 Customer Support Number

  • 03-02-2007 9:52pm
    #1
    [Deleted User]
    Posts: 0 ✭


    ARRRGGHHHHH!!!

    Me feckingXBox has just died again. It was a fecking launch console. Just wondering what the number for xbox support is??

    Is the warrenty only for one year??

    In Europe its 2 isnt it. If it is I am gonna make a complaint to consumer affairs!!

    Thanks Guys and Gals:mad:


Comments

  • #2
    mcgovern
    Registered Users, Registered Users 2 Posts: 4,267 ✭✭✭mcgovern


    The warranty is 1 year, the number is one click away on xbox.com,
    Assistance by phone:

    1 800 509 186

    or +353 12420758 from a mobile phone

    Hearing Impaired (TTY device):
    1 800 509 197

    Hours of operation:
    Monday-Friday: 09:00-22:00
    Saturday: 09:00-20:00
    Sunday: 09:00-17:00

    and what are you to complain to the Director of Consumer Affairs about exactly?


  • #3
    GrumPy
    Registered Users, Registered Users 2 Posts: 6,561 ✭✭✭GrumPy


    my xbox finally died. Got the repair sorted. do i actually have to ring UPS, or do they collect it? got the labels printed, and the boxed packaged.


    (sorry for the hijack)


  • #4
    Clover
    Closed Accounts Posts: 1,856 ✭✭✭Clover


    Irish GrumPy wrote:
    my xbox finally died. Got the repair sorted. do i actually have to ring UPS, or do they collect it? got the labels printed, and the boxed packaged.


    (sorry for the hijack)

    is your one still in warranty Grumpy ? and if not are they charging you for repair ?.

    mine died on Monday.


  • #5
    GrumPy
    Registered Users, Registered Users 2 Posts: 6,561 ✭✭✭GrumPy


    Clover wrote:
    is your one still in warranty Grumpy ? and if not are they charging you for repair ?.

    mine died on Monday.

    out of warranty, and they are charging me for repair. I think I have to actually ring UPS to arrang the collection? unsure what the story is.


  • #6
    Clover
    Closed Accounts Posts: 1,856 ✭✭✭Clover


    ahh thanks man.

    not sure about the ups thing though as i held back on giving them a credit card number for the €128 repair fee.


    Edit : make your you only send the 360 back , no hard drive or power unit and not in the original packaging.


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  • #7
    GrumPy
    Registered Users, Registered Users 2 Posts: 6,561 ✭✭✭GrumPy


    Does anyone out there have experience as what the next step i after boxing up your 360, and sticking on the labels??


  • #8
    FranchisePlayer
    Closed Accounts Posts: 497 ✭✭FranchisePlayer


    Off topic:I just rang the customer support and the woman gave me a refernce number and I was just wondering is there any other way to pay besides credit card.


  • #9
    ~Marky~
    Closed Accounts Posts: 1,056 ✭✭✭~Marky~


    Ring UPS and they will send out a guy to pick it up for you and it takes about two weeks to get it back from X-box.
    I am well used to it I have had three 360's that died on me so far :mad:
    What did they say was wrong with it Grumpy? something wrong with the hardrive?


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