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Server 2003 wont print

  • 06-02-2007 1:57pm
    #1
    inode
    Closed Accounts Posts: 578 ✭✭✭


    our server 2003 machine refuses to print. ever since we got the program exchequer installed only the sever machine wont print. when you click print it starts loading for a long time and will say printer not responding.

    it is the same with every application. every other computer on the network has no problem printing.

    i checked event viewer and it said something about kernal print block policy enabled or something.

    any help on this issue would be great.

    Cheers


Comments

  • #2
    Static M.e.
    Registered Users, Registered Users 2 Posts: 3,088 ✭✭✭Static M.e.


    Start, run, services.msc

    Check the Print Spooler service, make sure it is set to Automatic and then start.

    Report back.


  • #3
    inode
    Closed Accounts Posts: 578 ✭✭✭inode


    it is on automatic. tried turning it off then back up but no joy.

    any other suggestion? ill post the event log later when im back in the office


  • #4
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,400 Mod ✭✭✭✭Capt'n Midnight


    check TCP/IP print services is also restarted

    install something like generic text only printer ( manu= microsoft ) and print to file to see what happens

    net stop spooler
    <in here you do some stuff in the spool32 folder - can't remember what you aren't supposed to delete >
    net start spooler

    what is exchequer supposed to do when it's at home ?


  • #5
    Saruman
    Registered Users, Registered Users 2 Posts: 11,389 ✭✭✭✭Saruman


    you could try bypassing a lot of possible driver corruption if from a command window you try and print... say: dir >lpt1
    or something like that.. assuming its physically connected to LPT1 of course... if its a network printer then you can use a net use command to map it of course.
    I do know that i have successfully used this command when windows would not print. So i knew it was a driver corruption so deleting all printer drivers and installing again worked in those cases. By deleting i do not mean deleting the printer... i mean doing that but also in server properties deleting the drivers which are still installed.


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