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Bt Consider pulling out of residential BB

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  • 14-02-2007 6:02pm
    #1
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭


    From the indo

    http://www.unison.ie/irish_independent/stories.php3?ca=184&si=1775577&issue_id=15248
    Sources close to the company said yesterday that BT Ireland is over-staffed and is likely to reconsider its position in relation to residential telecoms services, including fixed-line telephony and broadband services.

    You would never think that if you were on hold to them all the time, would you ?? Had they come up with a proper billing system years ago then we would not be in this situation would we ????


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    #2
    Moojuice
    Registered Users Posts: 815 ✭✭✭Moojuice


    Well €ircon will be laughing all the way to the bank. There is no way that they should control the network and be a provider.


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    #3
    Praetor
    Registered Users Posts: 232 ✭✭Praetor


    Hello

    Just to clarify, thats not true. So BT BB residential customer dont have to worry about anything

    Positive :)


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    #4
    Dirk Gently
    Closed Accounts Posts: 4,784 ✭✭✭Dirk Gently


    Praetor wrote:
    So BT BB residential customer dont have to worry about anything
    except continuing to get over charged on every bill (even after getting rid of BT and switching to another provider) and never been able to get through to the call centre.

    Where are they over staffed? certainly not the support lines anyway.


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    #5
    Boston
    Closed Accounts Posts: 17,163 ✭✭✭✭Boston


    clown bag wrote:
    except continuing to get over charged on every bill (even after getting rid of BT and switching to another provider) and never been able to get through to the call centre.

    Where are they over staffed? certainly not the support lines anyway.

    BT Ireland is a mess by all accounts. Basically 4 ( or is it five) failed companies huddled together under one roof.


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    #6
    Praetor
    Registered Users Posts: 232 ✭✭Praetor


    clown bag wrote:
    except continuing to get over charged on every bill (even after getting rid of BT and switching to another provider) and never been able to get through to the call centre.

    Where are they over staffed? certainly not the support lines anyway.

    ok, apart from that...


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    #7
    JNive
    Registered Users Posts: 994 ✭✭✭JNive


    with smarts operation severely dwindled and with next to no advertising, magnet deciding that they are not 'pushing' there LLU offering ( essentially only offering it to those that know about, ask for it, and are able to get it ) and if BT decided to pull out of residential telecoms, i wonder if the government would still be able to say to the people ' Broadband penetration and competition is healthy and increasing and a steady and satisfactory pace'


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