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Oral-B customer support

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  • 03-03-2007 4:42pm
    #1
    chabsey
    Registered Users Posts: 1,340 ✭✭✭


    Hi,

    bought an oral-b sonic toothbrush over the internet about 7 months ago. Just stopped working and the phone number listed in the guarantee slip is for Gavin's Electronics on Camden Street Dublin. I can't get through to them and Oral-B only seem to have a lab here, not a customer support line/location.

    Anyone got any clues as what I can do? The product has a 2 year warranty and it wasn't dropped or anything, just stopped working.

    Thanks!


Comments

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    #2
    SeaSide
    Closed Accounts Posts: 762 ✭✭✭SeaSide


    It should be returned to the retailer. Your contract is with them.


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    #3
    Gillo
    Registered Users Posts: 5,566 ✭✭✭Gillo


    Have you tried contacting braun, they are the manufacturer of the tooth brush. I had trouble with a Sonic toothbrush and they refered me on to some company in Belfast who do the repairs.

    Luckily I had bought mine from Argos so in the end I brought it back there.


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