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So my 360 just died, what now?

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Comments

  • #32
    eoin2nc
    Registered Users, Registered Users 2 Posts: 691 ✭✭✭eoin2nc


    anyone know what I should do??


  • #33
    christophicus
    Registered Users, Registered Users 2 Posts: 3,969 ✭✭✭christophicus


    Vegeta wrote:
    well they do have great games, if the reliability issue was fixed they'd be golden


    But if people keep buying new 360's then that means M$ sales figures will rise meaning they will keep making unreliable products.


  • #34
    Vegeta
    Registered Users, Registered Users 2 Posts: 11,393 ✭✭✭✭Vegeta


    christophicus wrote:
    But if people keep buying new 360's then that means M$ sales figures will rise meaning they will keep making unreliable products.

    maybe but they are spending money on them being returned (they pay postage) repaired and then returned to the user.

    Clearly if they fixed this reliability issues they would not be throwing away money like that.

    I am not defending MS just pointing out it makes more business sense for their product to work


  • #35
    christophicus
    Registered Users, Registered Users 2 Posts: 3,969 ✭✭✭christophicus


    But the majority of the consoles break outside of the arrenty , no?? therefore they do not have to pay for postage. Anyway the amount of people that have had to buy new 360's more then makes up for the cost of P+P on the consoles they are trying to fix i'd say.


  • #36
    Vegeta
    Registered Users, Registered Users 2 Posts: 11,393 ✭✭✭✭Vegeta


    christophicus wrote:
    But the majority of the consoles break outside of the arrenty , no??

    Well mine is only 7 months old but I cant comment on everyones but a lot of them are indeed within warranty. I think what happens to others is they go through so many consoles that the process goes on for over a year.
    therefore they do not have to pay for postage. Anyway the amount of people that have had to buy new 360's more then makes up for the cost of P+P on the consoles they are trying to fix i'd say.

    Well up until recently they were making a loss on every console so for the majority of last year faulty consoles were costing them a loss on the console and the repair costs.

    Now I think they are making a slight profit on them so repair costs might be coming close to negating those profits. (staff at repair centers, UPS shipping and materials for refurbed consoles)

    Again I am not defending them, it is a terrible terrible product for reliability and if mine does break out side warranty its bye bye MS. I will not buy another one


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  • #37
    christophicus
    Registered Users, Registered Users 2 Posts: 3,969 ✭✭✭christophicus


    Ok fair play, you have made some good points there. I think you may be right.


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