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Connecting to office BB wireless network

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  • 09-03-2007 4:29pm
    #1
    Dellas
    Registered Users Posts: 796 ✭✭✭


    We just got the office upgraded to 5MB broadband with a wireless router. I took my laptop into the office to try use it but I cant connect. I have the security key (WEP) and Router code but it still wont connect. Is there anything that im doing wrong??? It came up with something like IP address not registering . I got the signal strength as the wizard searched for available connections but when i clicked on internet explorer it didnt connect.


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    #2
    garthv
    Registered Users Posts: 4,698 ✭✭✭garthv


    What router is it?
    Might be set to allow mac address's only.
    In that case you will need to get the mac address of your laptop and add it to the allow list of the router.


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    #3
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Talk to your offices IT guy, tbh. We can't really tell you anything as we don't know the details, and its unlikely (hopefully!) that you'll be able to tell us anything about them.


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    #4
    Dellas
    Registered Users Posts: 796 ✭✭✭Dellas


    GaRtH_V wrote:
    What router is it?
    Might be set to allow mac address's only.
    In that case you will need to get the mac address of your laptop and add it to the allow list of the router.

    Its a Eircom Netopia the one you get free with a CD. I have run the CD and got the codes from it also to configure my laptop connection. I will have to try it again tomorrow and post in detail the error message i get . TBH our technical people are not that great !!! I often know more than they do . Im normally ok with stuff like this but this has baffled me .


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    #5
    Dellas
    Registered Users Posts: 796 ✭✭✭Dellas


    Ok so i got a signal with a strength of 4 bars/ speed 11.0 Mbps. On the bottom of my laptop where the connection icon is there is a yellow triangle that says ''the connection has limited or no connectivity''. When i click the icon it gave me an option to repair and says '' windows is taking the following action.'' ... ''Renewing your IP address. '' then after a few minutes it says '' Renewing your IP address cannot be completed'' so im not sure what to do . Also do i need to do something to turn off my dial up connection???


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    #6
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    Dellas wrote:
    Ok so i got a signal with a strength of 4 bars/ speed 11.0 Mbps. On the bottom of my laptop where the connection icon is there is a yellow triangle that says ''the connection has limited or no connectivity''. When i click the icon it gave me an option to repair and says '' windows is taking the following action.'' ... ''Renewing your IP address. '' then after a few minutes it says '' Renewing your IP address cannot be completed'' so im not sure what to do . Also do i need to do something to turn off my dial up connection???

    This means that all the ip addresses available on your network are in use or only certain mac addresses can connect to the network. As suggested above, talk to your office IT guy.


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