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Out of Warranty HP iPaq needs repair-where??

  • 23-03-2007 1:40pm
    #1
    Faltermyer
    Closed Accounts Posts: 373 ✭✭


    I've a HP iPaq 1900 PDA in need of repair (touchscreen stopped working, seems to function fine otherwise).

    Its out of warranty by a couple of years.

    Can anyone recommend somewhere to get it repaired/looked at?
    In/near Dublin.


Comments

  • #2
    swingking
    Registered Users, Registered Users 2 Posts: 4,258 ✭✭✭swingking


    Go back to where you bought it and demand they fix it!!

    You are covered by consumer law on electronics up to 5 years

    If they do nothing, take them to the small claims court

    Only valid if item is faulty, if you broke the device by accident, then you have no rights

    Mister Calculator on Duke St. might know where to get it fixed or contact Hp directly

    Good luck :)


  • #3
    Faltermyer
    Closed Accounts Posts: 373 ✭✭Faltermyer


    I have it 3 years and do not know where it was bought.

    Warranty from HP is 1 Year.

    What is this 5 Year thing you are talking about? What aspect of general consumer law would give me more than the manufacturers warrantee? This makes no sense to me.

    Ill try Mr Calculator though, thanks.


  • #4
    skearon
    Registered Users, Registered Users 2 Posts: 1,869 ✭✭✭skearon


    swingking wrote:
    You are covered by consumer law on electronics up to 5 years

    Not true, the EU directive 1999/44 on the sale of consumer goods and associated guarantees offers consumers a right to a minimum guarantee of two years on goods.

    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31999L0044:EN:HTML

    Obviously some manufacturers may offer longer periods, but the minimum is two years.

    Also goods purchased before each member state implemented 1999/44, in that state, would not be covered.


  • #5
    7.Ronaldo
    Registered Users, Registered Users 2 Posts: 171 ✭✭7.Ronaldo


    I know that Meteor deal with an independent company called Sigma Telecom. Their contact details are below. Im sure they will be able to help you out if you explain your problem but their will be a charge for any repairs because your outside your warranty.

    Sigma Telecom
    McKee Avenue
    Finglas
    Dublin 11

    Tel: 018142000


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