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Play.com

  • 29-03-2007 5:50pm
    #1
    Frankmagnet
    Registered Users Posts: 690 ✭✭✭


    Anyone buy something expensive from play.com and it took a couple of days to check credit card details? My mate is buying the n95 and because it was his 1st time ordering anything he had to ring them up as his card was declined and had to be verified. That was 3 days ago and the a/c still says card declined even though there should be no probs with the card.

    Just wondering did anyone have similar experence as the N95 is for me and I dont want it delayed


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Play.com don't ship phones to Ireland or do they?

    edit: hummm their delivery policy says everything excluding eletronics and gadgets, I never knew about mobiles...


  • #3
    Frankmagnet
    Registered Users Posts: 690 ✭✭✭Frankmagnet


    Ruu wrote:
    Play.com don't ship phones to Ireland or do they?

    edit: hummm their delivery policy says everything excluding eletronics and gadgets, I never knew about mobiles...

    This fellas brother lives in fermanagh or up the north somewhere. They wont deliver mobile phones to ROI thats why her ordered it for me.


  • #4
    MrB
    Registered Users Posts: 228 ✭✭MrB


    Frankmagnet wrote:
    This fellas brother lives in fermanagh or up the north somewhere. They wont deliver mobile phones to ROI thats why her ordered it for me.

    That might be your problem, if the CC billing address is different to the delivery address some company can get difficult. Ring your CC company and get them to add your brothers address to your account.


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Do what MrB says and then ring Play.com back and ask them to try again while you're on the phone to them. It's happened me a few times and I've found them pretty good to deal with.


  • #6
    Frankmagnet
    Registered Users Posts: 690 ✭✭✭Frankmagnet


    I was chatting to someone from play.com today. They are having some problems
    with their computers and that is what was causing the delay. The account should be cleared by monday and should have the phone by this time next week.
    Thanks for the help lads.


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