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XDA wont download attachement

  • 17-04-2007 1:21pm
    #1
    ohandels
    Registered Users Posts: 192 ✭✭


    I have an XDA mini which wont download word/excel attachments.

    Word : A problem with the document was encoutered and it cannot be opened

    Excel : An error occurred reading file because the file is an in invalid format

    I've tried to send them off 2 different pc's and a blackberry and still the same result.
    I've also tried them in another xda, the web and email works fine.
    Does anybody know what i might be doing wrong, or how can i change the format?

    Cheers


Comments

  • #2
    skearon
    Registered Users, Registered Users 2 Posts: 1,869 ✭✭✭skearon


    ohandels wrote:
    I have an XDA mini which wont download word/excel attachments.

    Word : A problem with the document was encoutered and it cannot be opened

    Excel : An error occurred reading file because the file is an in invalid format

    I've tried to send them off 2 different pc's and a blackberry and still the same result.
    I've also tried them in another xda, the web and email works fine.
    Does anybody know what i might be doing wrong, or how can i change the format?

    Cheers

    Will it open files stored in the My Documents ?


  • #3
    ohandels
    Registered Users Posts: 192 ✭✭ohandels


    It will yeah, but if i save the attachment the the xda hard drive it wont open


  • #4
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    But surely if you save it, it is stored as a word or excel document?

    If that is the case, how does Pocket Word/Excel know it came from an e-mail?


  • #5
    ohandels
    Registered Users Posts: 192 ✭✭ohandels


    When the email comes through it shows up as a word/excel, and when i save it it shows up as a word/excel buts show serror when i try to start it up.


  • #6
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Try and copy the file manually to the My Documents folder and see if you can load it from there.


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  • #7
    tallus
    Registered Users, Registered Users 2 Posts: 6,324 ✭✭✭tallus


    Were the attachments sent using ms outlook ? sometimes that can mess with attachments


  • #8
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    I think the problem might be with the conversion from "normal" Word/Excel to Pocket Word/Excel.

    When you copy a Word/Excel file over from PC->XDA via Activesync, it converts it to Pocket format. However, when you download a "normal" Word/Excel file via an incoming e-mail, it doesn't go through the conversion process.

    I'll try proving this later today with my XDA when I get a chance.


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