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€50 per MB - O2 Rip Off

  • 19-04-2007 6:15pm
    #1
    Cal
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭


    O2 are hiding away in a corner the fact that they are charging €50 per MB for WAP roaming. In fact while all other roaming charges are quoted in Per MB rates they quote WAP as per KB.

    This compares to No Extra charge for Vodafone customers who WAP roam and WAP roaming is free to most main countries for O2 UK customers.

    Why are O2 ripping off their Irish customers.

    Their website if very misleading as to the cost of roaming Blackberry charges. O2 Blackberrys use the WAP APN and not the "internet" APN by default. The quoted roaming rates on the website relate only to the "internet" APN.:eek:

    I have spoken to O2 and Comreg on this issue and I encourage others to do so too.

    Cal.

    P.S. It would do no harm to let everyone you know who is with O2 know about this outrageous charge.

    P.P.S. If we shout loud enough we can get this changed.:D


Comments

  • #2
    krudler
    Registered Users, Registered Users 2 Posts: 34,788 ✭✭✭✭krudler


    i work for o2 and i have to agree the roaming data and gprs charges are insane

    id say more but we're not allowed badmouth the company,if they find out they shoot us.
    out of a cannon.
    into the sun.


  • #3
    Cal
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭Cal


    The GPRS rate is about average(ish) with other providers. But €50 per MB for WAP roaming must be the dearest in Europe if not the world!!!

    It is business bills that are getting hit the most (being Blackberry users) and obviously they are not noticing or complaining about it. The Irish hate to complain!!!!!
    O2 are not pointing out the difference to their customers between the WAP & GPRS APN's. Most customer service agents didn't know the difference between them. Is there a reason for this?

    Cal.


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