Big Problem !!!!!!!!!!!!!!!!

barry181091

Hey guys ,
Though id make a new thread for this. OK , My new skates that I bought last week are going good , So tonight I got some time so I said to myself that I would take off my wheels and clean them . Everything was going fine on the 1st skate until i got to the second last wheel before the last wheel (Where the brake goes) and low and behold THE SHIELD ON ONE SIDE OF THE WHEEL WAS GONE !!!!!! :eek: :eek: :eek: I couldn't have knocked them off because 1) First time taking off this wheel and 2) If it was knocked and fell off , it wouldn't just fall away , It couldn't ... So i think its evident that there was a manufacturing problem and they forgot to put one on !! God im so furious , 130 EURO for these skates :mad: :mad: :mad: :mad: :mad: :mad:

Heres some pics of one side the sheild gone and the other side :

http://i124.photobucket.com/albums/p37/barry181091/Image0004.jpg


http://i124.photobucket.com/albums/p37/barry181091/Image0003-1.jpg




I dunno but this seems like pretty bad manufacturing if you ask me :mad:

Now I have a few choices, I can ring up Skate City and get a Replacement/Repair/Refund OR I can ring up the manufacturers (All my choice). I know my rights ,Woooo school is good for something

Just want some feedback,
Barry

barry181091

OK , Its all sorted *i think* I rang J&R sports in the UK (Distributer/Manufacturer) and they told me to ring Skate City , So I rang Skate City but yer man gave me a sorta excuse saying that I could just turn the bearing around or something , So I just rang J&R up again and lied to them saying that Skate City told me to contact them again. They said ok and asked for my name and address and a new bearing will be shipped out within 48 hours :D

A bit o' cunning tactics and I get my bearing . I Just hope she got my address right


Barry.

wreckless

Hi dude,

if u dont get sorted, give me a call on 083 330 4798, i have tons of bits and pieces from all sorts of blades, and an assortment of different spacers, bearings, washers, axles etc.

im sure i can help you out.