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Can't send/receive txt's (HELP!)

  • 24-04-2007 8:39am
    #1
    Slaanesh
    Moderators, Education Moderators Posts: 1,863 Mod ✭✭✭✭


    Phone: Nokia 6600
    Operator: O2 PrePay

    I was trying to get AFT working yesterday, I think that's where all this started.

    When I try to send a normal sms over gsm the message fails and I haven't received any txt's all day yesterday. Even when I tried sending my phone a txt and settings from the nokia site. I downloaded the nokia configure program and it setup all the access points and stuff again but it still ain't working!

    Anyone know what settings I should be looking at for sms. I see it's using an 086 message center which I assume is right.


Comments

  • #2
    whisht
    Closed Accounts Posts: 857 ✭✭✭whisht


    Make sure the message centre number is not missing any digits
    Should be +353868002000


  • #3
    Shredneck
    Closed Accounts Posts: 99 ✭✭Shredneck


    If you have checked the MCN is +35386800200 and still cannot send contact O2

    Note MCN does NOT affect incoming SMS so if power cycling the phone does not sort it out contact O2


  • #4
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Have you changed your price plan or anything recently? Check with customer care and see if SMS is setup on your account.


  • #5
    smartblaa
    Registered Users, Registered Users 2 Posts: 234 ✭✭smartblaa


    First thing to do is narrow it down from the very start.
    Try sim in another phone
    if the problem is gone..then you've got yourself a phone issue.
    if problem still persists..then you have a network issue on your hands..contact o2


  • #6
    Shredneck
    Closed Accounts Posts: 99 ✭✭Shredneck


    smartblaa wrote:
    First thing to do is narrow it down from the very start.
    Try sim in another phone
    if the problem is gone..then you've got yourself a phone issue.
    if problem still persists..then you have a network issue on your hands..contact o2

    ...Well no, not really.
    If you try your SIM in another phone and every thing works fine then the fault is probably with the phone.
    But if the same thing happens you may have a faulty SIM/Could be an issue with provisioning on your account/Could be a network issue.

    Now contrary to popular opinion 9 times out of 10 the issue lies with the Hardware ie SIM or Phone and not a Network fault.

    Long story short:
    If you are having SMS issues,

    1. Power cycle your device
    2. Check your Message Centre Number
    3. Try SIM in alternate handset / Try someone else's SIM in your handset
    4. Are other customers of the same network in the area affected?
    5. Contact Customer Support.

    :cool:


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  • #7
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    Isn't that what SmartBla said!!:D


  • #8
    Shredneck
    Closed Accounts Posts: 99 ✭✭Shredneck


    JohnnieM wrote:
    Isn't that what SmartBla said!!:D

    Sort of ... but he said its either Phone or Network...can be the SIM too :)


  • #9
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    If its the sim.. It'll be the network that sort it out..:D


  • #10
    Slaanesh
    Moderators, Education Moderators Posts: 1,863 Mod ✭✭✭✭Slaanesh


    Turns out when I got the internet access point enabled they went and buggered something else up. When I rang asking they said "Oh, this isn't enabled ... there you go, that should be working fine now."

    Bah.


  • #11
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Slaanesh wrote:
    Turns out when I got the internet access point enabled they went and buggered something else up. When I rang asking they said "Oh, this isn't enabled ... there you go, that should be working fine now."

    Bah.
    Told ya so - http://www.boards.ie/vbulletin/showpost.php?p=53137384&postcount=4

    etc ;)


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