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More fool me or banks on the rob?

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  • 26-04-2007 12:12pm
    #1
    dellas1979
    Closed Accounts Posts: 4,128 ✭✭✭


    Ah yes - the old more "CONVENIENT" banking.

    Went in last week to pay some bills. Went into the AIB branch near where I live. Was told that I couldnt pay it there as it wasnt where my account was held. "Right" I said, so how can I pay them then? The woman gave me a card with some numbers on it (24hr banking - I already use internet banking but rarely phone banking).

    Rang the number, very nice customer service etc. She set up the bill accounts and I paid them, everything lovely. Next thing I get the "beep" your credits is running low beep. I thought, how can this be right? I only topped up with €10 that morning? I looked at the card, no information of call cost or anything (I had looked at it before I rang, but as I saw no information, I thought "ah shur, its AIB" for some reason I thought it would be like calling a place like "Vodafone" with a problem.

    More fool me or banks on the rob?


Comments

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    #2
    pow wow
    Closed Accounts Posts: 5,288 ✭✭✭pow wow


    Isn't that more to do with your mobile company charging you than the bank?


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    #3
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    Indeed, the numbers they use are lo-call numbers. Find out how much your provider charges you for calling those numbers.


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    #4
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    It's how things are done!

    And it's a pain that such lo-call numbers aren't covered in inclusive minute plans being provide by the networks either :(

    Ring up your banking and ask them for the "international number" that you can call from abroad. Usually a Dublin number which may work out cheaper for you. Compare prices with your operator first.


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    #5
    Sangre
    Registered Users Posts: 12,167 ✭✭✭✭Sangre


    Yeah its annoying but its not the bank but your mobile operator. If its a lo-call number try and ring in the evening or from a landline.


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