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O2 not billing me

  • 26-04-2007 1:19pm
    #1
    Dammer
    Registered Users, Registered Users 2 Posts: 343 ✭✭


    Joined O2 last month and just went online to see if how much I was billed. They have already started logging my 2nd month calls and txts. And they did not Direct Debit my Bank account. Which I thought was odd...

    Is there a delay in the first payment, is this standard practice? I do not want to get stung with a huge bill 3-4 months down the line.

    I know I should call CS but I'd rather not sound like an idiot.


Comments

  • #2
    xanthor
    Closed Accounts Posts: 1,126 ✭✭✭xanthor


    Dammer wrote:
    but I'd rather not sound like an idiot.


    I'm sure they've had FAR more idiotic calls than someone wondering why they weren't billed for their first month.


  • #3
    Shredneck
    Closed Accounts Posts: 99 ✭✭Shredneck


    If you are unsure you should call O2 customer care on freephone 1909.


  • #4
    krudler
    Registered Users, Registered Users 2 Posts: 34,788 ✭✭✭✭krudler


    hmmm,depending on what date you joined and what date yout billing cycle runs from you usually get your bill a few days after the billing cycle starts again,ring to make sure though


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    I'm with the others - if you don't know what's going on call customer care. They'll soon clear it up for you.


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