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Windows Live Messenger Problem

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  • 08-05-2007 7:35pm
    #1
    hamsterboy
    Registered Users Posts: 1,536 ✭✭✭


    Hi All
    I use MSN live messenger a lot, and even have it on my phone. Thing is, when I log on via my phone and then after a while try to log in via my laptop, I keep getting the error pictured here

    Error2.jpg

    I click on Troubleshoot and this is the result

    Error.jpg

    The only thing I can do to remedy this is re-install the Messenger client.
    Any ideas what could be causing this anybody??

    Cheers


Comments

  • Options
    #2
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Are you still logged in on the phone when you try to log in on the laptop? Are you usually able to log in on the laptop when you're not logged in on the phone?


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    #3
    hamsterboy
    Registered Users Posts: 1,536 ✭✭✭hamsterboy


    I'm able to log into MSN on my work computer while I'm logged in on my phone. It just automatically logs out on the phone and vice versa


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    #4
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Have you been able to use the laptop before though? Did you recently install or upgrade a firewall?


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    #5
    hamsterboy
    Registered Users Posts: 1,536 ✭✭✭hamsterboy


    I was able to log on with the laptop before and I may have upgraded my AVG firewall recently


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    #6
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Check your AVG firewall settings to make sure that Messenger is allowed to send packets out.


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  • Options
    #7
    hamsterboy
    Registered Users Posts: 1,536 ✭✭✭hamsterboy


    Will try that aidan, let you know how I get on, cheers for the suggest


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    #8
    Urban Weigl
    Closed Accounts Posts: 2,784 ✭✭✭Urban Weigl


    Looks like a firewall issue all right.


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    #9
    hamsterboy
    Registered Users Posts: 1,536 ✭✭✭hamsterboy


    It was guys. Sorted now. Should've looked at the firewall settings first.....D'oh!
    Cheers Guys


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