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NTL Contract

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  • 10-05-2007 9:41pm
    #1
    irishguy
    Registered Users Posts: 3,299 ✭✭✭


    Anyone know what NTL are like about breaking a contract. I have 5 months left on my contract with them, but i am moving to a new apartment which has NTL already.anyone know how are NTL are about this?


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    #2
    cast_iron
    Registered Users Posts: 2,454 ✭✭✭cast_iron


    Possibly you could try to switch accounts to the new address - assuming that's an option.
    If not, you may well have to fork out for the last 5 months to cancel the contract. Or are new tenants moving into where you left?


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    #3
    irishguy
    Registered Users Posts: 3,299 ✭✭✭irishguy


    new people will be movin in here but i dont know if they want ntl + bb.i think ill just ring them and explain. see what they say


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    #4
    aidan24326
    Registered Users Posts: 5,925 ✭✭✭aidan24326


    Are you moving into an appartment to share with others? If so, then ntl might be ok with letting you cancel your account, then again they might not. If they get stroppy fcuk them, they won't know your new address anyway so what can they do.

    If you're moving into an unoccupied appartment that you have bought/are the leaseholder of, then you just transfer your account to the new address. This is a simple process which only requires a phonecall. You bring the same decoder box/modem etc. with you and away you go.


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    #5
    Jumpy
    Registered Users Posts: 7,606 ✭✭✭Jumpy


    Careful though, when I was with esat it took them over a month to reconnect me to the new place. Check how long it will take an average for them to move.


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    #6
    MartMax
    Registered Users Posts: 1,667 ✭✭✭MartMax


    i moved couple of times over the last six years and had no issues moving accounts as most places i moved in were in NTL coverage. after all, there was only one point at those places. not sure if transfer will work if there is already account in the house but surely you can ask for another point for your own account.

    Marty


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    #7
    Irlei
    Closed Accounts Posts: 5 ✭Irlei


    Hi, I have the same problem. I opened a contract with NTL in December and since then I had so many probs with wrong bills etc. Calling them everyday, they said they were going to fix it. They never did. Still waiting for last bill to check if finally they got it right.

    What is FUNNY is that I am leaving Ireland next month (my work contract expires and they do not renew it) and I have to close my contract with NTL. Do you think I will have to pay the remaining period of 6 months?

    Please help. Anybody in the same situation? :(


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    #8
    irishguy
    Registered Users Posts: 3,299 ✭✭✭irishguy


    just got another bill from them and surprise surprise its wrong again. Thats 6 bills not one right. I am just not going to pay it and let them contact me to sort it out i couldn't be bothered dealing with those idiots again.


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    #9
    RangeR
    Registered Users Posts: 7,265 ✭✭✭RangeR


    Irlei wrote:
    Hi, I have the same problem. I opened a contract with NTL in December and since then I had so many probs with wrong bills etc. Calling them everyday, they said they were going to fix it. They never did. Still waiting for last bill to check if finally they got it right.

    What is FUNNY is that I am leaving Ireland next month (my work contract expires and they do not renew it) and I have to close my contract with NTL. Do you think I will have to pay the remaining period of 6 months?

    Please help. Anybody in the same situation? :(

    OT : Why the hell did you sign up for a 12 month contract with NTL if you knew you were not going to be here that long? The mind boggles :eek:


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    #10
    watty
    Registered Users Posts: 32,417 ✭✭✭✭watty


    Maybe at the start to make job attractive they said it just a standard clause and no problem on renewal.

    Often agencies and employers try to make temp positions seem long term to get higher quality applicants.


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    #11
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,495 Mod ✭✭✭✭Cabaal


    Jumpy wrote:
    Careful though, when I was with esat it took them over a month to reconnect me to the new place. Check how long it will take an average for them to move.


    Esat/BT is ADSL, NTL is cable, installation times for cable are historically much much faster ;)
    Installation with NTL generally takes a week or two as it really only depends on when they can dispatch an engineer to your premises and when your available to let them in.


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    #12
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    irishguy wrote:
    just got another bill from them and surprise surprise its wrong again. Thats 6 bills not one right. I am just not going to pay it and let them contact me to sort it out i couldn't be bothered dealing with those idiots again.

    If you are not going to pay a bill you should cover yourself and write to them explaining exactly why. Never just 'do nothing' - it gives them the moral high ground in the event of a dispute later. And dont forget if you are on a direct debit your band and NTL will each make a charge if a direct debit is returned unpaid.


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