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Bloody Schuh (on eBay That Is)

  • 29-05-2007 5:28pm
    #1
    Kintarō Hattori
    Registered Users, Registered Users 2 Posts: 15,015 ✭✭✭✭


    Back in April I won an auction with Schuh's eBay store for a pair of black ankle boots for the lady. I got an email a few days later to say that they were actually out of stock of the particular item, even though their system was showing one in stock. By way of an apology they gave me a refund, a 10% discount and free shipping on the next item I bought from them.

    I waited until the same item was up for sale and bid and won it AGAIN. It's just arrived today and instead of being the size 8 that I won, they sent a size 7! I can't believe they've messed up on the same item twice.

    Just sent them an email seeing how they'll resolve the issue.

    Has anyone else had any eBay cockups?

    1401677020M1_exlg.jpg


Comments

  • #2
    rannerap
    Closed Accounts Posts: 3,900 ✭✭✭rannerap


    I've had a few that never got delivered but never anything happening with the wrong size


  • #3
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Maybe 25 purchases under my belt and so far all is well. Just make sure the seller seems kosher before buying anything.


  • #4
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    I've tried to buy numerous times from Schuh on eBay and for some reason I am on their "not allowed to bid" list. I've emailed them numerous times, asked them to sort it out, but no joy.

    I think Schuh's own online ordering system is great, works well, but on eBay they just seem to suck.


  • #5
    snickerpuss
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭snickerpuss


    Yeah their website is great for ordering from. Leave eBay alone if you can. (For Schuh)


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