3 USB Data Modem Problems

Shane O' Malley

Hi,

Having some problems installing the above on a Vista Home Premium Laptop.

AV is off.
Firewall is off
Windows Defender is off
On admin account.

The drivers for the device install correctly, then the drivers for the Virtual USB Mass storage install.

Then 10 sec later they stop, (IE Disappears from Device Manager), then they appear again etc.

Keeps going like that.

I have tried two modems now with the same results.

Laptop is a HP Pavillion.

Any ideas would be appreciated.

Xcellor

Are they Vista compliant, i didnt think they were.

Shane O' Malley

Yes they are.

Vista Drivers included.

Shane O' Malley

Hi Panic Over.

Not quite sure what i did, but i have disabled the Mass storage driver, installed the connection program manually and all is working.

Xcellor

Hows the connection going for you, whats your latency like? ping www.jolt.co.uk , whats the speed?

Sam Vimes

Shane O' Malley wrote:

Yes they are.

Vista Drivers included.

did these drivers come on a cd or built into the modem or did you have to download them?

carbsy

What's wrong with the other 2 modems?

Shane O' Malley

The Drivers cam on the Modem but i could not access them. I had to download them as well.

There are drivers for the Modem and for the Mass Storage Device.

I had problems with the Mass Storage Device. I used the downloaded files to install the software, rebooted and all worked. (Still unable to view the Mass Storage Device.)

There was nothing wrong with the Modems, just problem with the set up of the Laptop. (May have been related to the Proactive Defence in Kaspersky AV)

Can you speed test and ping jolt for us and tell us your rough location distance from mast etc.
Thanks

Shane O' Malley

As it happens i was setting it up for a friend.

Working fine in Blanchardstown with DL speed of 2.7Mbps.

However she lives in a rural area of Meath and could not get a stable connection in her house.

Had to be returned.

pjsquigley

My 3 data modem works resonably well considering my location but i am having more serious problem as reguards the hardware itself. When i plug it into the computer it works fine but then when i'm finished and try to disconnect it freezes sometimes, especially after a long connection period.

As well as this problem, other errors start to occur with the computer such as freezing, not shutting down and other glitches such as opening software applications. Another problem is when i go to 'My Computer' it starts to search for items and takes ages, or sometimes goes on forever and won't close.

The same problems occurred on both the laptop and the desktop.

Can anyone help???

marcus58

I have Windows XP Home and I installed 3 data modem. Everything OK when I got the settings right. However, one major problem. I use Microsoft Outlook Express for e-mails and any hotmail address I send to is returned as a failure but if I send the same e-mail to the same hotmail account via Internet Explorer it goes through. What can I do to fix the problem? Help!!!!!!!!

Thanks,

Marcus

watty

Use a different ISP? You need to use 3's SMTP as the server for outgoing email. However 3 is frequently blacklisted.
You really shouldn't list your email address on a website or forums, unless it's a honeypot.

Cabaal

marcus58 I'd recommend against posting your e-mail address on a public forum, I;ve edited it for now

marcus58

I'm a new user of boards.ie so many thanks for your help and advice. I've checked my outgoing mail server (SMTP) and it is mail-relay.3ireland.ie which I got from the 3 helpdesk. I've also asked them about this problem but they haven't come back with anything to me.

Thanks again,

Marcus

Damien1989

pjsquigley wrote: »

try to disconnect it freezes sometimes, especially after a long connection period.

As well as this problem, other errors start to occur with the computer such as freezing, not shutting down and other glitches such as opening software applications. Another problem is when i go to 'My Computer' it starts to search for items and takes ages, or sometimes goes on forever and won't close.

The same problems occurred on both the laptop and the desktop.

Can anyone help???

I Have the Same Problems!

Damien1989

pjsquigley wrote: »

try to disconnect it freezes sometimes, especially after a long connection period.

As well as this problem, other errors start to occur with the computer such as freezing, not shutting down and other glitches such as opening software applications. Another problem is when i go to 'My Computer' it starts to search for items and takes ages, or sometimes goes on forever and won't close.

The same problems occurred on both the laptop and the desktop.

Can anyone help???

I Have the Same Problems!