Granite worktop - not so tough after all!!!

Kashkai

We had a granite worktop installed 2 weeks ago and last night when my wife was polishing said worktop on the island unit, she noticed a scratch 4 - 5 inches long. No I know we didn't do it but I also thought these worktops were supposed to be as tough as, well granite

We haven't received the invoice for the worktop yet so I want to demand a new one as it was more than likely scratched during the manufacturing/delivery process. However, this will mean more upset in the kitchen when we've almost finally gotten it right. Can these worktops be repaired, i.e. can the scratch be polished out or is it a flaw that shouldn't be there in the first place. Any opinions from people who have granite worktops or who have had trouble with them in the past

Brooklyn74

Can't help you, but I have one in my new kitchen and I find that it picks up marks quite easily which regular cleaning doesn't seem to get rid of.

themole

Prosperous Dave wrote:

We had a granite worktop installed 2 weeks ago and last night when my wife was polishing said worktop on the island unit, she noticed a scratch 4 - 5 inches long. No I know we didn't do it but I also thought these worktops were supposed to be as tough as, well granite

We haven't received the invoice for the worktop yet so I want to demand a new one as it was more than likely scratched during the manufacturing/delivery process. However, this will mean more upset in the kitchen when we've almost finally gotten it right. Can these worktops be repaired, i.e. can the scratch be polished out or is it a flaw that shouldn't be there in the first place. Any opinions from people who have granite worktops or who have had trouble with them in the past

Hmm, well it is polished stone, so afaik the only to get rid of a scratch would be to grind down the slab to a level below the scratch.

If i were you i would not pay until it was fixed. If you don't you will be kicking yourself for years later. I would say they would have to take the slab with them to be grinded down/polished a bit, could be wrong on that though.

Builderwoman!

Just noticed yesterday while cleaning ours that there are a few small bits gone out of it. Now our son does run/dance/drive his little trains and cars over it so I am guessing it was him who took the few little pieces out of it. As we have a mixed black varierty (can't remember the name) it's impossible to see it. Seems that granite is not child proof! We love it anyway!

galwaytt

I think it's a common misconception that by choosing something like Granite, a natural product, that you will have the ultimate counter top that is everything-proof.

In fact, because it's a natural product, it has imperfections and limitations that can't be engineered out. Man made products, on the other hand can be designed to do whatever is required...................

Granite does chip, does mark, and, at least in masonry use, isn't waterproof, either............it also breaks and cup that bounces off it !! Not very forgiving.....

But don't let that take from it's beauty - will last a long time and give good service in the meantime.

OP - maybe the suppliers can polish that scratch out for you, but bear in mind this issue will recur over years, and is particularly visible on dark, high-gloss finishes.

PeteJones

It can be polished with special pads but think it is best that the fitters do it.