New connection to Xbox live not working

mcgrailg · 11-06-2007 6:45pm #1

Hi lads,i have recently bought a used xbox. I have set up my gamertag and profile online and i have checked my network connection it all seems fine. My problem is that when i try to click into the live section it says that i need to download an update but when i try to download this it keeps saying "Cant download check your connection" any ideas at all please?

j14 · 12-06-2007 9:14am

I had this problem too when I first set things up. Go to your router settings on your PC or laptop and set your firewall to the lowest setting. This should sort you out.

mcgrailg · 12-06-2007 12:44pm

Thanks for the feedback mate i will try that tonight its been wrecking my head for the last 2 days !!!

12-06-2007 1:48pm

I am having the same problem. I looked on my pc and i do not have the firewall activated. Any other ideas???

When i look at xbox network settings its picking up my router but there is no firewall.

Help!!

mcgrailg · 13-06-2007 8:11am

Cheers J, i changed the firewall settings and the download worked perfectly, the only thing is now my media connection wont work and the pc cant seem to find the xbox agh !!!!!

Miami are you running eircom ?

13-06-2007 1:05pm

i am on digiweb. I have no firewall enabled at least i dont think i do. I clikced on firewall on vista and it says that there is no firewall enabled.

Thanks

mcgrailg · 13-06-2007 1:08pm

when i open up my internet it gives me the router home page and this is where i changed the setting for the firewall

13-06-2007 1:27pm

ill try that when i go home from work. Thanks

Zapp Brannigan · 13-06-2007 1:31pm

Usually your router is
http://192.168.1.254

You should see firewall settings there, set it to low.

mcgrailg · 13-06-2007 1:45pm

Slurms, when i updated the software on the xbox and changed the firewall i lost my connection to the pc, the xbox still has the pc's id on it but it keeps failing when i try to connect and on the pc i cant seem to find the xbox at all - any ideas ???

14-06-2007 12:35am

i cannot find the firewall settings on the router which option do i select??

Home
Configure
Statistics
Diagnostics
Remote Access
Update Router
Reset Router
Restart Router
Basic Mode
Help

15-06-2007 8:18pm

Hurragh

I found the fiewall settings and reduced it to low. Its working perfectly now.

Rock on!!!

New connection to Xbox live not working

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