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BT vs Eircom, advice please

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  • 11-06-2007 9:33pm
    #1
    Closed Accounts Posts: 100 ✭✭


    I'm thinking of switching from Eircom to BT because BT can give me 3mb broadband plus all Ireland and UK landline calls for €63 per month. (Eircom would be €88.39 without UK calls) The Q is, does anyone know is there any downtime between switching from Eircom to BT as my business is 100% dependant on having broadband 24/7. ?? I prefer to rely on you guys for a realistic answer ie: real customers with real experience.
    Many Thanks for any input. :confused:


Comments

  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    its better to enable BT on anothe line and simply cancel eircom

    there is a transfer process called Bitstream Port Transfer which should be minute snot hours . let your BT Business account manager deal with the whole process and they will sort out the timing for you...near the end of your billing cycle with eircom .

    Contact BT and ask for an account manager, I take it the 3mbit is a business package.

    BT is cheaper for any sort of call, not just free uk landline






    .


  • Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    The usual caveat about BT billing and loss of orders should always be mentioned:rolleyes:


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    thats why the process is best agreed with an account manager and not their front line sales droids . If they will not give you an account manager don't bother, get a new connection and ditch the old one when it works.

    Payback is soon if you make a lot of UK calls .


  • Closed Accounts Posts: 100 ✭✭Mr Digger


    Sound advice. Thanks a mil. :D


  • Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    On reading your post again just a question - have you established that your line is capable of 3Mb?


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  • Closed Accounts Posts: 100 ✭✭Mr Digger


    Wow, good point Dub, how would I check that. Thinkin outside the box, nice work man. :)


  • Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    I presume you have bb at the moment with Eircom? If so you can check your current line stats by having a look at your routers page (again assuming its the Netopia) http://192.168.1.254 - they should be on the main page in the form xx/yy.

    There are alot of recent threads on the subject of line quality but most of the info you require is here:

    http://www.boards.ie/vbulletin/showthread.php?t=2055104667


  • Closed Accounts Posts: 100 ✭✭Mr Digger


    Speed
    2048/256 (kbps)
    Line Attenuation
    45/27 dB

    The other stuff on the posts are soaring above my nut. This is the info from the netopia, what ya reckon?

    Appreciate the help.
    :confused:


  • Registered Users Posts: 7,042 ✭✭✭kaizersoze


    Mr Digger wrote:
    Speed
    2048/256 (kbps)
    Line Attenuation
    45/27 dB

    The other stuff on the posts are soaring above my nut. This is the info from the netopia, what ya reckon?

    Appreciate the help.
    :confused:
    That attenuation looks borderline for 3Mb. Changing from 2Mb to 3Mb could add between 8 and 12dB to that which would take you into the mid to high 50's which, in alot of cases, isn't good for a stable connection.
    The SN Margin is another factor that will dictate your max speed. Those readings are also available in the modem config pages. If it's a newer model (blue or silver wireless) you'll find them by navigating the left hand menu. Troubleshoot-->Statistics-->DSL. Can't think where they are in the older models (possibly in 'Expert Mode') but have a poke around.:)


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