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Hosting365 Down

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  • 15-06-2007 11:17am
    #1
    information
    Closed Accounts Posts: 362 ✭✭


    All our sites and email hosted by hosting365 are down.

    I cannot even get throught to them on the phone to sort it out.

    How do other businesses deal with a suitation like this ?
    when their main communication and marketing tool is gone
    with no knowledge when it will be restored


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    #2
    jhegarty
    Registered Users Posts: 6,440 ✭✭✭jhegarty


    I think boards took care of it by moving to digiweb....


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    #3
    LittleTrixie
    Closed Accounts Posts: 1 ✭LittleTrixie


    http://hosting365status.com/2007/06/15/power-issues-15th-june-1035am/

    power has been restored - but none of our sites as yet...

    dont phone lines carry their own power signal too... :rolleyes:


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    #4
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    LittleTrixie wrote:
    dont phone lines carry their own power signal too... :rolleyes:
    I'd suspect they're using IP telephony internally, which would be affected by a network outage.

    I think a big problem that many business have is dealing with issues when their primary means of communication is lost. A lot of businesses, especially smaller and newer companies, have no backup when their email or phone lines go down, or even no plans to deal with such issues.


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    #5
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    they are not entirely down ..so they need not change their name to Hosting363 ......yet :p


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    #6
    lynchie
    Registered Users Posts: 1,994 ✭✭✭lynchie


    We are in the same situation..

    Im more pissed off with the fact that their backup systems have failed yet again. Last time round, when the power went their generators kept tripping or something. They ran a load of generator tests not long after that.. So why didnt there gen kick in today? Our dedicated server is back up, but our email and shared hosting is still down :mad:


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    #7
    information
    Closed Accounts Posts: 362 ✭✭information


    They didn't even send me an email to say what the problem was or that it will not happen again.


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    #8
    information
    Closed Accounts Posts: 362 ✭✭information


    information wrote:
    They didn't even send me an email to say what the problem was or that it will not happen again.
    Guess who sent me an email a few hours after I posted this


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    #9
    fintan
    Closed Accounts Posts: 647 ✭✭✭fintan


    information wrote:
    Guess who sent me an email a few hours after I posted this

    Just out of curiosity, are you on shared hosting or a dedicated server?


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    #10
    information
    Closed Accounts Posts: 362 ✭✭information


    information wrote: »
    All our sites and email hosted by hosting365 are down.

    I cannot even get throught to them on the phone to sort it out.

    How do other businesses deal with a suitation like this ?
    when their main communication and marketing tool is gone
    with no knowledge when it will be restored

    Same thing again,

    this time I got them on the phone but they had no club as to when they could fix the problem.


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    #11
    fintan
    Closed Accounts Posts: 647 ✭✭✭fintan


    information wrote: »
    Same thing again,

    this time I got them on the phone but they had no club as to when they could fix the problem.

    Just a quick question again. Are you in a shared hosting package or do you have a dedicated server?


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    #12
    information
    Closed Accounts Posts: 362 ✭✭information


    fintan wrote: »
    Just a quick question again. Are you in a shared hosting package or do you have a dedicated server?
    have both 4 shared 1 dedicated, for different things


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    #13
    fintan
    Closed Accounts Posts: 647 ✭✭✭fintan


    information wrote: »
    have both 4 shared 1 dedicated, for different things

    What does the T&C's on your dedicated server package say regarding uptime?

    In terms of the shared hosting, like all things you get what you pay for.


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