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UTV Newsgroup

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  • 15-06-2007 12:17pm
    #1
    Narrowback
    Registered Users Posts: 47 ✭


    I haven't been able to check the UTV Newsgroup for at least a week now. Am I the only one who can't connect? I tried news.utvinternet.com, news.u.tv and 194.46.8.60.


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    #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    Narrowback wrote:
    I haven't been able to check the UTV Newsgroup for at least a week now. Am I the only one who can't connect? I tried news.utvinternet.com, news.u.tv and 194.46.8.60.

    Have you tried emailing carl@u.tv and asking him if it is still up and running?


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    #3
    Narrowback
    Registered Users Posts: 47 ✭Narrowback


    dub45 wrote:
    Have you tried emailing carl@u.tv and asking him if it is still up and running?
    No because I generally only bother Carl when I have problems that I *need* to be resolved. I can live without the Newsgroup. I e-mailed the generic support address, which is rarely of much use.

    Carl is responsive and responsible, which is why I don't like to burden him with every trivial matter.


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    #4
    Tronix
    Closed Accounts Posts: 12 ✭Tronix


    Not been able to access above either for the past few weeks. Went through all the settings with a chap in support & they were all ok. He told me check firewall settings but even with firewall disabled still no good?? John:


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    #5
    Narrowback
    Registered Users Posts: 47 ✭Narrowback


    Tronix wrote:
    Not been able to access above either for the past few weeks. Went through all the settings with a chap in support & they were all ok. He told me check firewall settings but even with firewall disabled still no good?? John:
    I called support too and was fobbed off.

    What firewall setting would interfere with newsgroup? The reason I ask is that a few weeks ago I updated the firmware for my router. I doubt that's connected to my problems connecting to the UTV newsgroup, but I don't use any other newsgroup so I don't really know.

    The truth is, I can't remember when I updated my firmware, but I'm pretty sure it was a number of weeks before I found I couldn't connect to the UTV newsgroup.


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    #6
    Narrowback
    Registered Users Posts: 47 ✭Narrowback


    I decided to e-mail Carl today after hearing nothing despite being assured on the phone last week that someone would respond to my ticket.


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    #7
    Tronix
    Closed Accounts Posts: 12 ✭Tronix


    Back up & running again thanks to Carl


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    #8
    Narrowback
    Registered Users Posts: 47 ✭Narrowback


    Tronix wrote:
    Back up & running again thanks to Carl
    Yup. Took about half an hour for Carl to respond to my e-mail. Before that I'd called the support line again and I was told, "It's working here". In other words, it's something you did, not us, so stop bothering us.

    I can't imagine what it would be like to be a UTV broadband customer if Carl wasn't there.


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