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Stupid 3 unlocking fee!

  • 22-06-2007 10:07am
    #1
    NiSmO
    Closed Accounts Posts: 1,670 ✭✭✭


    This post has been deleted.


Comments

  • #2
    dulpit
    Registered Users, Registered Users 2 Posts: 11,379 ✭✭✭✭dulpit


    I always thought that they are obliged to give you the unlocking code if you want it, didn't that happen when they changed the networks so you can keep your number but switch networks?

    When i switched from o2 to meteor (ages ago) your one on phone just posted me the code (cos they didn't keep codes for older phones there with them) only took like 2 days to be sorted...

    I'd complain TBH...


  • #3
    oneweb
    Registered Users, Registered Users 2 Posts: 3,155 ✭✭✭oneweb


    With o2 and Voda, I've used the "going on holiday and I need to use it there" line and always had it done no problem, might have been worth a try?

    It is what it's.



  • #4
    NiSmO
    Closed Accounts Posts: 1,670 ✭✭✭NiSmO


    This post has been deleted.


  • #5
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    if this fee is not published in the t and cs then complain to comreg. Hidden charges like this are not permitted.

    info@comreg.ie


  • #6
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,508 Mod ✭✭✭✭Cabaal


    Not sure about 3pay but for billpay there was a 25e unlock fee listed in their Terms & Conditions, they waived it for me because at first they refused to unlock my nokia phone but I soon sorted that out :)

    Best to re-read the T&C's before you waste your time with Comreg,


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  • #7
    Kurn
    Registered Users, Registered Users 2 Posts: 878 ✭✭✭Kurn


    just be glad they will give you the unlock code at all - the flat out refused me, money or no money...


  • #8
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    oneweb wrote:
    With o2 and Voda, I've used the "going on holiday and I need to use it there" line and always had it done no problem
    ah but they're good networks. 3 won't give a code to a contract customer unless the contract is cancelled and then charge €25 for the priviledge
    Sponge Bob wrote:
    if this fee is not published in the t and cs then complain to comreg. Hidden charges like this are not permitted.

    info@comreg.ie
    it is in the terms and conditions unfortunately.

    OP, cabaal is the only person i know who managed to avoid the 25 unlocking charge but it is possible as he showed. of course when he did it the customer care was in scotland and could do more than read answers off a sheet. good luck but you might have to borrow someone's credit card


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