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BT Billing a Joke

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  • 28-06-2007 8:21am
    #1
    fugee
    Registered Users Posts: 182 ✭✭


    I and a few of my friends have received a letter from BT saying that my accoutn was overdue and threatening to cut me off unless I paid immediately.

    I did not even receieve a bill and I pay drect debit so there is no way that I could be over due.

    I contacted them and they advised me that it was an error on their part. This has been going on for months.

    Does anyone get billed normally with BT?


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    #2
    kleefarr
    Registered Users Posts: 5,743 ✭✭✭kleefarr


    Personally I have never had a problem, but then I always pay by cheque when I get the bill. Most of these bill problems seem to occur with the DD or CC payments for some reason.


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    #3
    rrolfe
    Closed Accounts Posts: 81 ✭✭rrolfe


    i have never got an invoice off them.
    i only ever get overdue notices.

    they have some nerve saying they will discount your bill if you go for the online billing option when they never send out bills to start with.

    that being said you can get pdfs of your bill online.
    judging by there inability to even print bills i refuse to go DD with them.


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