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Firefox Problems - Please Help

  • 03-07-2007 10:46am
    #1
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭


    I’m having some weird problems with Firefox (one website, can’t login / won’t stay logged in), problems that only happen on my work pc but not on any other. I have tried a number of times to uninstall and reinstall to fix them, but for some reason I am unable to completely uninstall and reinstall Firefox.

    So, I go into control panel and uninstall.
    I then go into C: Program Files and delete the Mozilla Firefox Entry.
    I then go into Regedit and search for any Firefox folders and delete them.

    STILL after all that, when I install again, all my bookmarks are still there, the extensions I installed are still there, and the problems I’m having have not gone away.

    How can I properly uninstall?
    Thanks


Comments

  • #2
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    On Windows the data for Firefox is stored at the following location:

    "C:\Documents and Settings\Your Username\Application Data\Mozilla\Firefox"

    If you delete that folder it should clean out the rogue settings.


  • #3
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Thanks. Ok so I deleted that folder along with the others, and used Ccleaner to clean the registry. Then I restated and downloaded Firefox and installed again.

    Now it won’t work. It loads up and tries to load the first page – it says: “Connecting to mozilla.com” but then just says “Unable to Connect to Mozilla.com”
    I even did a System Restore to Yesterday as it was working ok then, but still nothing. So now I can’t get any pages working on Firefox, IE7 works fine.

    How can I fix this – any ideas?


  • #4
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    I saw that once before on a Windows box. I didn't work out what was causing the problem as the version was out of date so I just re-installed with a newer version and that cleared it. Not the most helpful I know...


  • #5
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Could I reinstall with an older version, might that work?

    Where can I get an older version does anyone know?


  • #6
    onechewy
    Closed Accounts Posts: 188 ✭✭onechewy


    Zascar wrote:
    Could I reinstall with an older version, might that work?

    Where can I get an older version does anyone know?


    http://www.oldversion.com/program.php?n=firefox


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