Returning 360

Elessar

Antigone05 wrote:

you still have the receipt..your fine. take it back. they will replace it for you as you are covered under irish law for 6 years on electrical goods from retailers.

and just so you know Microsoft have extended the warranty on the 360 to 3 years now.

Well I'll be, looks like he is right!

http://www.euroconsumatori.org/16856v18340d18510.html

Good luck getting retailers to even acknowledge that never mind adhere to it though. Good for any court dealings though.

byte

Elessar wrote:

Well I'll be, looks like he is right!

http://www.euroconsumatori.org/16856v18340d18510.html

Good luck getting retailers to even acknowledge that never mind adhere to it though. Good for any court dealings though.

That article is quetionable, though interesting

After the first 2 years compensation can be claimed against the supplier of the goods only if the consumer can prove that it is reasonable for the goods to last that long. Clearly this does not cover wear and tear faults.

kinda turns the 6 year "warranty" up on its head though, as a vast majority of faults to products after 2 years could be down to wear and tear!

Vic Vinegar

So what about an exchange then Byte? its only 6 months old

Vic Vinegar

axer wrote:

Maybe but you would have to let them send the xbox to be checked by xbox as it could be your friend's fault that it is broken. The question is why would you want a replacement when a repair would return the xbox to its original condition i.e. the condition before it broke?

To answer your question a repair would mean no xbox for a month + the replacement would be a refurb and therefore possibly break again a lot sooner

Ciaran500

mountain lips wrote:

So what about an exchange then Byte? its only 6 months old

Like everyone has said they don't have to give you a new one, just a repair or refurb. But you might be lucky, go back to the retailer and ask.