laptop black screen after booting up

swingking

Does anyone know that when booting up my laptop, after the Windows Xp sign

comes up the screen goes completely black on the screen.

The weird thing is sound can still be heard.

Kimbot

Loose connection??

What type of lappie is it?

Tom Dunne

Sounds more like a driver problem.

Boot into safe mode and see if you can see anything.

swingking

it's a dell latitude laptop

Beau*

tom dunne wrote:

Sounds more like a driver problem.

Boot into safe mode and see if you can see anything.

Seconded.

OP have you tried that?

swingking

how exactly do you clean up a driver problem

I forgot to mention that the computer boots up perfecct when it's put into safe mode

Tom Dunne

Two options - download the latest driver, or go into system properties and roll back the driver to an earlier (and presumably working) version.

Saruman

Might be an invaluid resolution set.
Instead of safe mode, boot into vga mode and just set the resolution to something else, or if you know what its supposed to be then set it to that.

swingking

just to update

Booting into vga mode does not work.

Is there a way of knowing which driver is causing the problem

Tom Dunne

swingking wrote:

Is there a way of knowing which driver is causing the problem

I'm gonna take a stab in the dark here and suggest the graphics card driver.

swingking

you guys are geniuses

I rolled back the graphics driver and if works perfectly now.

I owe you big time

Tom Dunne

swingking wrote:

I owe you big time

I'll hold you to that.

unnameduser

swingking wrote:

you guys are geniuses

I rolled back the graphics driver and if works perfectly now.

I owe you big time

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