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Empty house with active DSL & number [updated]

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  • 16-07-2007 11:56am
    #1
    campers
    Closed Accounts Posts: 117 ✭✭


    I'm getting keys to my new place on July 27th, but want to minimise my BB downtime.

    Assuming there's no way to just transfer my Magnet (*plug their excellent product and service*), I'll have to terminate them.

    Should I order a phone line off Eircom now, so they can be working on it ?
    How important is it to find out the previous phone number for the new address? (I saw a post somewhere advising dial 190000 or something.....)

    Am I in for a lengthly delay before the new line gets tested for broadband?

    Does the process happen more quickly if you order Eircom BB (which I don't want)?

    If the previous number had passed the line test, will that automatically carryover to me?

    Thanks


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  • Options
    #2
    ethernet
    Registered Users Posts: 3,568 ✭✭✭ethernet


    Ordering a new line from eircom will take ages. I waited two years. Are you moving to a house which would be connected to the same exchange so that you could transfer your number to that house?


  • Options
    #3
    campers
    Closed Accounts Posts: 117 ✭✭campers


    Update:

    So I just spoke to a nice lady at Eircom:
    - the line is still active (even though property is vacant)
    - it has DSL already
    - it's not with Eircom
    - she gave me the existing phone number

    How do I go about inheriting these people's broadband??!
    I don't even know who the current telco is??:confused:

    I stuck their old phone number into the various line checkers (eircom, BT, Magnet, Smart, Digiweb DSL, IBB DSL); all of them said it was BB ready, but none of them said they already provided a service to that number....

    * Well I can exclude BT at least, just called them and it's not theirs.


  • Options
    #4
    ethernet
    Registered Users Posts: 3,568 ✭✭✭ethernet


    AFAIK, it takes a long time for it to be activated the first time as an engineer needs to go to your exchange to do something there.. Subsequent enabling of the line for xDSL seems to be quicker.

    The current residents may well intend to cancel their service shortly.

    Regarding the line checkers, I don't believe they tell you if they provide a service to the number(s) you test.


  • Options
    #5
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    campers wrote:
    Update:

    So I just spoke to a nice lady at Eircom:
    - the line is still active (even though property is vacant)
    - it has DSL already
    - it's not with Eircom
    - she gave me the existing phone number

    How do I go about inheriting these people's broadband??!
    I don't even know who the current telco is??:confused:

    I stuck their old phone number into the various line checkers (eircom, BT, Magnet, Smart, Digiweb DSL, IBB DSL); all of them said it was BB ready, but none of them said they already provided a service to that number....

    * Well I can exclude BT at least, just called them and it's not theirs.

    AFAIK all of the checkers simply check the Eircom database on lines none of them will tell you that they provide bb service to that line. Presumably you will have to contact the previous owners of the house and ask them what exactly the position is regarding the telephone account. Only when you have established this can you begin transferring the account to your self.


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