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vista dvd help

  • 16-07-2007 2:27pm
    #1
    Cas2007
    Closed Accounts Posts: 71 ✭✭


    Description:
    my new pc is viasta and is giving power to the dvd drive but the drive is gone from my computer and the dvd and cd's wont load like the did
    the problem below

    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

    Problem signature:
    Problem Event Name: PnPDeviceProblemCode
    Architecture: x86
    Hardware Id: SCSI\CdRomOptiarc_DVD+-RW_AD-5170S101B
    Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
    PnP problem code: 00000027
    Driver name: cdrom.sys
    Driver version: 6.0.6000.16386
    Driver date: 11-02-2006
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 6153


Comments

  • #2
    8T8
    Closed Accounts Posts: 4,757 ✭✭✭8T8


    Could be the drive is faulty it is not an uncommon problem with DVDRW drives.

    Have you tried disconnecting the drive from it's current port and connecting it to another one, have you added anything else recently to the IDE cable like another DVDRW drive ?

    Installed any IDE drivers lately ?

    Uninstall any CD/DVD writing software recently ?


  • #3
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 92,407 Mod ✭✭✭✭Capt'n Midnight


    Not all USB ports are the same. Some provide 100mA some 500mA. Some are faster than others. And this is true on the same PC. The side USB port on my laptop works better with external drives than the ones on the back. Also windows can get picky if you plug the device into a different port and other times with mice it wants it reinsterted before it will use the driver.

    Plug n' Pray.

    Also remove any media from the drive, an unclosed cd/dvd may cause explorer to hang for a few minutes.


  • #4
    Cas2007
    Closed Accounts Posts: 71 ✭✭Cas2007


    i got it fixed in the end i needed to delete two things the uninstall the driver then it auto installs after that big problem in vista and xp i heard


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