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problem with windows explorer on vista

  • 06-08-2007 1:32pm
    #1
    emmet14
    Closed Accounts Posts: 65 ✭✭


    i just recently got a laptop from dell. it has windows vista. i am transfering old files from my computer eg photos,music,videos etc. but when i put them on discs and go to look at them in windows explorer in unexpectently shuts down!! can someone help me???


Comments

  • #2
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,258 CMod ✭✭✭✭spurious


    Windows explorer shuts down or the laptop shuts down?
    What error message, if any, do you get?
    Have you tried a system restore?


  • #3
    8T8
    Closed Accounts Posts: 4,757 ✭✭✭8T8


    If it's explorer thats crashing it could be something on the disc are there any videos on the disc ?

    (as explorer reads them for thumbnails)


  • #4
    matt-dublin
    Registered Users, Registered Users 2 Posts: 4,468 ✭✭✭matt-dublin


    disable thumbnail view:

    tools>folder options> views, disable thumbnail view.


  • #5
    emmet14
    Closed Accounts Posts: 65 ✭✭emmet14


    ye it was videos on the disc and its window explorer that shuts down not the laptop. ill try and do a few of them things and see if it works. thanks o by the way it says an error has occured in windows explorer and it does up a report to send to microsoft


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