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Smyths Policy?

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  • 06-08-2007 9:25pm
    #1
    GrumPy
    Registered Users Posts: 6,557 ✭✭✭


    Bought a preowned ps2 game a few days ago, doesnt work! Lost receipt (I know, idiot!!) But I used my Loyalty card to buy, so would they have a record of it on the system?

    and anyone know if I can exchange for another game in a different Smyths branch.


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    #2
    Chumpski
    Registered Users Posts: 741 ✭✭✭Chumpski


    Sorry to say that if you lost the receipt then theres no hope of a refund. Unless you know someone behind the counter there?


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    #3
    GrumPy
    Registered Users Posts: 6,557 ✭✭✭GrumPy


    Chumpski wrote:
    Sorry to say that if you lost the receipt then theres no hope of a refund. Unless you know someone behind the counter there?

    I do, a gift voucher or replacement game is all I want.


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    #4
    Jim
    Registered Users Posts: 14,181 ✭✭✭✭Jim


    I brought something back there once with no receipt. The guy asked if I knew the exact date I bought it, luckily I did. He looked it up, saw there was that item sold on that day and replaced it for me. That was a few years ago now though.


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    #5
    Zapp Brannigan
    Registered Users Posts: 8,326 ✭✭✭Zapp Brannigan


    Try and go up to the sales assistant who sold you the game and see if he remembers you. I'd normally do a refund for someone if they've not got a receipt but I remember them.

    They'll probably do it anyway cos it's not like you want your money back, just a replacement game.


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