Sharp Electronics Service Disaster

hitbit

18 Months ago I purchased a Sharp XL-MP150E in Argos Dublin Ireland. As usual this unit came with assurances and contact phone numbers in the event of service being required during or after its 12 month warranty. Last week it packed in and I went about contacting the Irish service department. The quoted phone number is no longer in service. After many calls which included long "holds" and a couple of "hang ups" to Sharp in the UK who passed me from department to department like snuff at a wake I finally got a mobile number for their Irish service agent who has failed to keep five appointments which he made. It would appear that Sharp have an individual rather than a company providing service facilities to their Irish customers. More calls to and messages left on unattended UK numbers have failed to get a response. It would appear that Sharp have little or no concern for their Irish customers. I would suggest that Irish people in the market for electronic equipment avoid Sharp products in favor of a manufacturer who provides proper service back up. I suppose I will have to buy another system but it won't be a Sharp.

hitbit:mad:

byte

Can't you bring it to a local electrical shop or service centre that fixes these kinda things?

What's the fault with the hifi anyway?