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Cant Dialup error

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  • 19-08-2007 9:30am
    #1
    tech
    Registered Users Posts: 2,839 ✭✭✭


    Ok I have a WIn XP laptop with SP2 and cant dial out to any ISP or infact any number

    has anyone got any ideas?

    Thanks


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    #2
    CptSternn
    Registered Users Posts: 1,530 ✭✭✭CptSternn


    Did this problem just start or has it been like this since you started using the PC? I would suggest first finding a mate with a broadband connection and visiting http://update.microsoft.com to make sure your up-to-date on all current patches, then installing Spybot Search & Destroy 1.4 (free, just google it) while you are there (make sure to update it while online before you scan) and making sure there is no malware thats effecting your dialup connections.

    -S


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    #3
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    im fully windows update and also clean with spyware and adaware. it just stopped working :(


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    #4
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    Can you hear the modem get a dial tone ? does it? can it dial out?do you hear the cng tone? (like a fax machine noise)


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    #5
    Shane O' Malley
    Registered Users Posts: 1,373 ✭✭✭Shane O' Malley


    Not sure about "The other computer blocked your call"

    Is this after it answered and negotiated the connection ?


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    #6
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    no it wont even dial

    I have also tried Hyper Terminal and stillno joy I have setup to dial my mobile and still no joy :(

    I can rebuild the laptop to test but Id prefer not to go down this route ;(


    Thanks


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    #7
    Shane O' Malley
    Registered Users Posts: 1,373 ✭✭✭Shane O' Malley


    Try removing the modem from the device manager, reboot and reinstall.

    Worth a go.


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    #8
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    Been There Done That Also :(
    Also Installed Latest Driver S (


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    #9
    Shane O' Malley
    Registered Users Posts: 1,373 ✭✭✭Shane O' Malley


    Sounds like you might be out of luck. Have you checked with the manufacturers website or user forums.

    Sounds like a hardware fault though. Your best hope is a loose wire or other connection.


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    #10
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    Ill Give Dell A Buzzzzzzzzzzz On It :(


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    #11
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    You could simply be using the wrong type of RJ11 cord.. Sometimes especially if the laptop was english or puchased from Dixons and the like... the line needs to go from the center pins at your wall socket to the outer pair on the laptop..

    You might be able to check this by looking at the laptop rj11 socket . verify that the pins are on the inside or outside ..(This wont work if all four are there) but you get the idea..
    ps you have checked you havent goit a dodgy wall socket?:D


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    #12
    tech
    Registered Users Posts: 2,839 ✭✭✭tech


    i get this error with no RJ 11 connected this comes up before it even looks for the dial up


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    #13
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    what happens if you query the modem in contol panel?


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    #14
    JohnnieM
    Closed Accounts Posts: 716 ✭✭✭JohnnieM


    Googled your problem and apparently its quite common..

    Try this http://xtra.co.nz/help/0,,6155-2890393,00.html :)


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