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Return Policy

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  • 24-08-2007 2:22pm
    #1
    Tusky
    Registered Users Posts: 17,065 ✭✭✭✭


    Whats the return policy of the big game shops in regards to PC & Console games ?

    I know GAME will give a refund on console games within 10 days with a receipt or exchange without. They wont give a refund on pc games but I'm pretty sure they allow them to be exchanged ?

    Last time I checked HMV give a refund up to 28 days with a receipt on all games. Is this true ?

    What about Smyths ?


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    #2
    Creamy Goodness
    Registered Users Posts: 26,578 ✭✭✭✭Creamy Goodness


    AFAIK they'll only exchange/refund pc games if they are faulty.


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    #3
    Tusky
    Registered Users Posts: 17,065 ✭✭✭✭Tusky


    Cremo wrote:
    AFAIK they'll only exchange/refund pc games if they are faulty.

    Faulty as in the disc doesnt work ? What if they keep crashing/you cant get them working even though you have the recommended specs ?


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    #4
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,413 Mod ✭✭✭✭Sephiroth_dude


    just tell them you need net access to activate it and you dont have it and you did'nt realise you needed it!they should take it back anyway as long as you did'nt open it .... please tell me you did'nt open it :-|


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    #5
    Tusky
    Registered Users Posts: 17,065 ✭✭✭✭Tusky


    Sephiroth_dude wrote:
    just tell them you need net access to activate it and you dont have it and you did'nt realise you needed it!they should take it back anyway as long as you did'nt open it .... please tell me you did'nt open it :-|

    I opened it ;*(


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    #6
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,413 Mod ✭✭✭✭Sephiroth_dude


    oh jesus you did'nt :| ah well thats the end of that then


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    #7
    Tusky
    Registered Users Posts: 17,065 ✭✭✭✭Tusky


    Sephiroth_dude wrote:
    oh jesus you did'nt :| ah well thats the end of that then

    I'll go in and make a fuss and see if I get anywhere.


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    #8
    Sephiroth_dude
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 80,413 Mod ✭✭✭✭Sephiroth_dude


    haha ya go on sure tis worth a try sure :)


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    #9
    Lord Oz
    Registered Users Posts: 531 ✭✭✭Lord Oz


    Returning Bioshock?


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    #10
    Zapp Brannigan
    Registered Users Posts: 8,326 ✭✭✭Zapp Brannigan


    GAME take games back within 28 days only if they're unopened. If you've taken off the manufacturer seal/GAME seal you're stuck with the game unless it's faulty.


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    #11
    evad_lhorg
    Registered Users Posts: 5,889 ✭✭✭evad_lhorg


    Zapp Brannigan wrote:
    unless it's faulty.


    in which case you will be offered a replacement...


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    #12
    Tusky
    Registered Users Posts: 17,065 ✭✭✭✭Tusky


    What if the disc isn't faulty but the game doesn't seem to be compatible with your hardware despite meeting the requirements on the back of the box. Surely they have to do something for you in that situation ?


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    #13
    evad_lhorg
    Registered Users Posts: 5,889 ✭✭✭evad_lhorg


    maybe, if youre nice, you could pick out a different game. dont go coming in with all this "i know my rights" crap, 99% of people who say that dont have a clue and it wont get them anywhere being agressive.


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