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cancelling my three contract

Cyrus · 2007-09-10 08:53:14

now that threes data add ons dont work like they used to being a customer isnt much good to me. if i was with voda or o2 i could use blackberry connect on my mobile. can i change my tariff to the lowest one and canncel the contract the next month or will that work, and can i do it in a store or do i need to endure customer…

10-09-2007 9:53am

#1

Cyrus

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Join Date: January 2003

Posts: 18843

now that threes data add ons dont work like they used to being a customer isnt much good to me.

if i was with voda or o2 i could use blackberry connect on my mobile.

can i change my tariff to the lowest one and canncel the contract the next month or will that work, and can i do it in a store or do i need to endure customer 'service'

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Comments

#2 10-09-2007 10:55am

Sam Vimes

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Join Date: June 2005

Posts: 21314

You can't drop your tariff until you've had the contract 6 months and then you have to drop in stages, ie if you're on talk 400 you have to drop to talk 200 for a month and then to talk 100.

And you might have to pay off what you would have paid on your original tariff anyway. That depends on who you ask at 'customer care'. I didn't when i cancelled my contract so if one of them says that it might just be a simple matter of hanging up and calling again. Call them from a different phone and ask anonymously

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