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Strange Problem

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  • 11-09-2007 3:55pm
    #1
    admiralofthefleet
    Closed Accounts Posts: 15,515 ✭✭✭✭


    hi, i am unable to connect to the internet at home, darned ntl again. the strange thing is that todays automatic updates installed without any problem. how can it be updating through the internet when i cant get on using any of the 5 browsers i have installed. have tried everything to see if the problem is at my end but nothing was found in normal or safemode. network connections are also fine,
    thanks


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    #2
    Tom Dunne
    Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    admiralofthefleet wrote:
    hi, i am unable to connect to the internet at home, darned ntl again. the strange thing is that todays automatic updates installed without any problem. how can it be updating through the internet when i cant get on using any of the 5 browsers i have installed.

    5 browsers? :eek:

    Sounds like something is blocking port 80. Can you ping, say, www.boards.ie or www.ireland.com?

    What security software do you have installed?


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    #3
    admiralofthefleet
    Closed Accounts Posts: 15,515 ✭✭✭✭admiralofthefleet


    hi tom, yeah i put on 5 just in case one got corrupted. the strange thing is that the connection went down while i was online, its not down to any error on my part. ive got spybot, ad-aware, avg anti-spyware, and spywareblaster. ran scans in both normal and safe and nothing changed.


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    #4
    Tom Dunne
    Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    Can you try the pings above an let us know how they go.

    Also, apart from the Windows firewall, do you have any other type of firewall?

    I have come across a case identical to yours on an Eircom account where everything bar the web browser could connect - it was Eircom's fault in the end, so it could be NTL in your case.


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    #5
    admiralofthefleet
    Closed Accounts Posts: 15,515 ✭✭✭✭admiralofthefleet


    no just windows firewall. got rid of comodo last week. how do i ping again. its strange that the connection went down suddenly


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    #6
    Khannie
    Registered Users Posts: 37,485 ✭✭✭✭Khannie


    Did you reboot your router?


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    #7
    Tom Dunne
    Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    admiralofthefleet wrote:
    no just windows firewall. got rid of comodo last week. how do i ping again. its strange that the connection went down suddenly

    Start->Run->cmd (press enter)

    in the black box enter ping www.iol.ie


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    #8
    admiralofthefleet
    Closed Accounts Posts: 15,515 ✭✭✭✭admiralofthefleet


    thanks tom ill give that a shot and report back, cheers.

    khannie, i dont have a router but i have rebooted the modem countless times, im 99.9% sure that its a problem with ntl, i just need to eliminate all other possible causes.

    thanks to you both


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    #9
    admiralofthefleet
    Closed Accounts Posts: 15,515 ✭✭✭✭admiralofthefleet


    problem solved, it was at ntl's end, something about bad nodes, thanks for the help guys


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