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Money taken off mobile

  • 12-09-2007 12:45am
    #1
    xStarx
    Closed Accounts Posts: 19 ✭


    I signed up to a 57033 number that is ment to cost 2 euro a week. I used it for one day and sent STOP back to the number.. but yet they took 6 euro off me! Anyone know who I contact about it? TIA


Comments

  • #2
    Doctor DooM
    Moderators, Music Moderators Posts: 25,868 Mod ✭✭✭✭Doctor DooM


    You can either go to the network or RegTel. Regtel would be very interested to hear that they did not cease after you replied stop.


    www.regtel.ie


  • #3
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    Do you still have the text in your sent box? If not they can just deny you sent it. Your call records online will show that you texted the number but not what you texted to it.

    If you don't have the text, reply stop again and make sure to put it in capitals. It shouldn't make a difference but you they might claim it does.

    Then if you really want the 6 euro back call regtel and if they still don't stop you'll have proof they're breaking the law


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