Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Beeing ported from one provider to another... but not at my request!!

  • 22-09-2007 11:29am
    #1
    jozi
    Registered Users, Registered Users 2 Posts: 5,391 ✭✭✭


    Posting this for my gf.

    Last Tuesday she lost all signal on her phone, nothing to do with the network worked and the other ones where restricted.

    She called Vodafone to see what was up and was told thay she had requested to be ported to meteor! No such thing was requested. Until today she has not been ported back to vodafone.

    Has she a right to seek compensation from the provider or should she make a complaint somewhere? Obviously she's not happy to be able to make/receive call for nearly a week now

    Jozi


Comments

  • #2
    Danbo!
    Closed Accounts Posts: 3,942 ✭✭✭Danbo!


    not sure about right to compensation, but i would definitely try and get some contact details in voda high up, and make a complaint alright. ive ported from vodafone to meteor, back to vodafone, then to three where i am now. when i rang, they finish the call and ing you on the mobile to prove its yours and you want to port.... obviously your gf didnt get this call so its someone at vodafone entering the wrong number, or not following the procedure to check if she owned the phone and wanted to port.


  • #3
    krudler
    Registered Users, Registered Users 2 Posts: 34,788 ✭✭✭✭krudler


    its most likely human error,a meteor or carphone warehouse dealer may have just entered in a wrong digit or gotten a number mixed up,seen it happen before,its easily fixed just port the number back ,i would ask for some credit though most networks would accomodate this for the inconvenience


Advertisement