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Vodafone Frequent Disconnects

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  • 28-09-2007 1:37pm
    #1
    aare
    Registered Users Posts: 1,579 ✭✭✭


    Since Tuesday I have been having terrible trouble with frequent disconnects from Vodaphone 3g using Huawei e620.

    It is bewildering, the signal is stronger than ever, the speed is higher (speed tests show consistently over 700kbps, usually WELL over for past 10 days), but from last Friday the data started to timeout frequently, and not come back without a redial or even a reboot. Since Tuesday, I keep getting disconnected, sometimes after only 10 minutes, and often.

    When I try to reconnect I get a lot of "error 619" and "error 633".

    I am using the version 7 software with version 9 drivers (it's even harder to reconnect with version 9).

    Same deal on both PC and laptop. I have tried a second e620 with same result.

    Any ideas or similar experience?

    Even suggestions?


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    #2
    aare
    Registered Users Posts: 1,579 ✭✭✭aare


    All fixed now. Evidently there was a major transmitter problem in the next cell, but I don't know if that is the fix as I gave data support a long list of exact disconnect times (from XP event viewer)and they may have finally managed to pin it down.

    Anyway, I wole up this morning to rock solid HSDPA clinging to me like a limpet, on the edge of a cell, and the edge of the Wicklow mountains.

    Vodafone data support have been amazing about this, once again. (If I told you how much trouble they have consistently gone to to keep my broadband connection running EVERYBODY would want some :D )


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    #3
    smellslikeshoes
    Registered Users Posts: 3,354 ✭✭✭smellslikeshoes


    Good to hear it was sorted out, I have to agree with the quality of vodafones Cs only had to ring up them up once but they really knew their stuff. Would like if they improved their coverage a little though (writing from gprs at the moment) but generally its not bad.


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    #4
    aare
    Registered Users Posts: 1,579 ✭✭✭aare


    Well, if it is any comfort, when it comes, 3g comes suddenly, and without warning...and can be the result of a mast being upgraded some distance away causing the nearest cells to "breathe" out...

    This fault came on foot of a major upgrade that gave me a stronger, faster signal than ever before.

    As far as I am concerned, mobile broadband IS the future.

    :cool:


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