Skype Free On Three???

foggy_lad

not sure if this has been dealt with already but here it is anyway, since buying the n73 on three network i have beeen able to make free skype-skype calls as was advertised, but now in the last few days when i try to make a call i get a voice message asking me to contact three as skype is not set up on my handset! so when i called three this morning they said i need to buy an add-on to make these free calls!:eek: this is not how it was advertised in their own booklet! here it is described as being free exactly the same as msn without any add-on or extra payments! the orb and sling are dependant on buying the add-ons not skype or msn!

anyone else experience this?

BuffyBot

Skype is part of the X-Series suite and AFAIK that carries a monthly subscription

Rob_l

foggy_lad wrote:

not sure if this has been dealt with already but here it is anyway, since buying the n73 on three network i have beeen able to make free skype-skype calls as was advertised, but now in the last few days when i try to make a call i get a voice message asking me to contact three as skype is not set up on my handset! so when i called three this morning they said i need to buy an add-on to make these free calls!:eek: this is not how it was advertised in their own booklet! here it is described as being free exactly the same as msn without any add-on or extra payments! the orb and sling are dependant on buying the add-ons not skype or msn!

anyone else experience this?

check your contract probably provided free for a limited time as with many sign up offers

Slippin Jimmy

Rob_l wrote:

check your contract probably provided free for a limited time as with many sign up offers

More than likely what has happened. Read the very small print too.

neilled

foggy_lad wrote:

not sure if this has been dealt with already but here it is anyway, since buying the n73 on three network i have beeen able to make free skype-skype calls as was advertised, but now in the last few days when i try to make a call i get a voice message asking me to contact three as skype is not set up on my handset! so when i called three this morning they said i need to buy an add-on to make these free calls!:eek: this is not how it was advertised in their own booklet! here it is described as being free exactly the same as msn without any add-on or extra payments! the orb and sling are dependant on buying the add-ons not skype or msn!

anyone else experience this?

yep, you pay €15 a month to get the basic xseries package which includes skype.

legs11

can u use skype if you are bill pay with the ultd bb add on.....>??

neilled

legs11 wrote:

can u use skype if you are bill pay with the ultd bb add on.....>??

No, you need x-series. In addittion you also need a compatible handset with three firmware on it. These are so far the n73 and the e65. The never released w950 was compatible and they've managed to put it on a few non symbian handsets in other markets. I'd imagine the n 95 will follow next for xseries and three.

foggy_lad

did i not see in their advertising booklet a section outlining x-series stuff which states that msn messenger and skype are included free with the phone??

neilled

i'd check it again but they've made no such promotions on their website. Messenger yes but skype has always been marketed as part of x-series. Check your booklet again i'd say.

foggy_lad

was sure i seen it free with msn but must not have been cos others would be scornful of it stopping. had it free while mobile bb was free. pity its not free cos not paying for x-series till they show some major improvement in service and particularly customer care!

neilled

you may have gotten the free skype idea from their new uk mix and match plans.